Student Census Support Officer

Advertised Vacancy Number: DOE893976

This is a permanent full-time position commencing July 2024

Professional Benefits

• 11 percent employer contributions to superannuation
• More than 20 days of other leave, including sick leave and carers’ leave

The Role and our Branch

The System Performance Branch is seeking to appoint a highly dedicated and motivated individual to the role of Student Census Support Officer.

The System Performance Branch is responsible for:

• coordinating system-level reporting
• collecting and maintaining statistics on schools and students for the education sector
• producing performance indicators used in system-level strategic planning, management and reporting
• providing advice on, and support in, the use of performance and statistical information for resource allocation
• advising internal business areas and external agencies on the appropriate use of system-level performance information
• providing advice on accountability arrangements, statistics and performance measurement and reporting at state and national levels, including representation on national statistical bodies and other working groups
• providing advice on, and support for, evaluation and research activities, including administration of the Research Conducted on Department of Education Sites by External Parties policy.

We encourage all applicants with diverse professional experiences to apply.

The Student Census Support Officer will:

• Provide extensive high quality, on-demand telephone and email based technical support directly to public and private schools to resolve issues related to their census data submissions.
• Liaise with schools and other stakeholders to correct or reconcile inconsistent or inaccurate data, as requested by Senior Consultant, Student Census.
• Assist with the development of Student Census manuals and web pages that guide school staff through the census collection process.
• Perform testing of the Student Census system to ensure the collection, management and extraction of student enrolment data meets the requirements of the Department.
• Provide timely, professional advice and support to internal and external stakeholders on matters related to the Student Census.
• Assist with, and quality assure, relevant Student Census databases.
• Prepare correspondence and reports related to Student Census.
• Assist in maintaining high quality communication networks between the System Performance Branch and relevant stakeholders.

Cultural Diversity

The Department is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.

Your written application will be assessed against the following Selection Criteria:

1. Demonstrated knowledge of student enrolment information and the data collection, management and reporting requirements, procedures and systems of Western Australian public and private schools.
2. Demonstrated experience with providing technical support to schools via telephone and email.
3. Demonstrated sound verbal and written communication and interpersonal skills, including the ability to liaise effectively with individuals at all levels and work effectively in a team environment.
4. Demonstrated initiative and sound organisational skills, including the ability to identify priorities, meet deadlines and work on multiple tasks simultaneously.
5. Demonstrated sound keyboard and computer skills, including a working knowledge of spreadsheets, word processing and databases.

For a full outline of the role responsibilities and selection criteria, please refer to the JDF.

It is recommended that you consider all information contained in the advertisement and any other related information before applying for the vacancy.

All inquiries are welcomed

Application Instructions

All applications are submitted online. Select “Apply for Job”, at either the top or bottom of this screen and follow all instructions. It is recommended you have relevant documents completed and ready to attach with your online application. Please allow enough time to complete this process as applications must be received prior to the closing date and time.

Your application should include:

• A four (4) page statement addressing the selection criteria listed above, in context of the role and business needs of the branch
• A CV of up to three (3) pages outlining your employment history and professional learning summary relevant to this position
• The contact details for two (2) work related referees who can attest to the claims made in your written application, preferably one being your current line manager.

After you have submitted your application online, you will receive an email confirming lodgement. If you do not receive a confirmation email, please phone (08) 9264 4***.

If you are having difficulty submitting your online application, please phone (08) 9264 86***for assistance.

Eligibility and Training Requirements

Employees will be required to:

• provide evidence of eligibility to work in Australia for the term of the vacancy
• complete the Department’s induction program within three months of commencement
• complete the Department’s training in Accountable and Ethical Decision-Making within six months of appointment and every three years thereafter.
• complete the Department’s Aboriginal and Torres Strait Islander cultural awareness online course within 3 months of commencement
• complete any training specific to this role required by Departmental policy
• consent to a Nationally Coordinated Criminal History Check and obtain a current Screening Clearance Number issued by the Department of Education’s Screening Unit prior to commencement of employment
• obtain or hold a current Working with Children Check if required

The Department applies a four (4) day breach period to this selection process.

Applications must be submitted before 4.30pm (WST) on Friday, 21 June 2024.

Lodgement is system generated. Any submissions at, or after, 4:30pm will not be accepted.   

APPLICATIONS MUST BE SUBMITTED ONLINE

PROFORMA, FAXED, HAND DELIVERED, POSTED, EMAILED AND LATE APPLICATIONS ARE NOT ACCEPTED

This selection process will initially be used to fill the above vacancy. Applicants assessed as suitable during this selection process may be considered for other similar vacancies that occur throughout our division for up to 12 months following this initial appointment. This includes circumstances where this position becomes subsequently vacant should the successful applicant decline or vacate the advertised position.