Student Services Officer

We are hiring!!

Would you like to work in a friendly, stress-free environment, where you can interact with interested learners? Would you like to work in the centre of Sydney CBD? Are you the one who is happy to share your vast experiences of your learning with other learners? Then, don’t wait!! Apply TODAY

We are a progressive and fast-growing VET education provider in the Sydney CBD.

Successful candidates will be required to:

• Ensure that the RTO maintains compliance with the regulatory standards for RTOs
• Monitor accuracy and consistency in documentation and student Data Management system
• Assist students in all areas of their enrolment (processing necessary paperwork, interpreting data and conveying accurate information regarding attendance, course progress and payments)
• Manage and maintain all Compliance and Student Record Intervention – in relation to Attendance, Academic performance and any other Requests
• Provide general administrative support to Academic, Student Services, Marketing, Admissions – issuing of Offer Letters and eCoes, and all areas of the college as would be required
• Understand and provide accurate information about the College's courses, timetable, policies and procedures
• Update records management accurately of College Database (RTO Manager) and eLearning (Moodle)
• Perform Administrative/Reception, Academic and Marketing support functions, including Admissions when required

Essential Requirements:

• Experience with RTO Manager and E Learning (Moodle) Platform
• Meeting deadlines in monitoring student attendance and academic progress
• Effective implementation of intervention policy to ensure student comply with their visa conditions
• Excellent communication (written and verbal), organisational and time management skills
• Good planning and organisation skills and an impeccable attention to detail
• Advanced computer skills – Word, Excel, Outlook and Powerpoint (minimum)
• Sociable, motivated and enthusiastic personality
• Practical experience in using PRISMS
• A willingness to work flexible hours & do what is required when the college cycle requires it
• Permit to work in Australia

Desired criteria:

• Previous work experience in Student Services or Compliance in a CRICOS registered training organisation
• Knowledge of National Code and Vocational Education and Training Industry
• Experience using RTO Manager database
• Bilingual

If you think you match these requirements, then why wait:

Apply NOW and submit your resume to naz@georgebrown.nsw.edu.au

Only successful applicants will be contacted.