The company:Johnson Controls is a Global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. Our 135,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next-generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. We are committed to helping our customers win and creating greater value for all of our stakeholders through a strategic focus on our buildings and energy growth platforms.
About the role:- Provide customer support to all ANZ customers.
- Managing day-to-day emails for ANZ and ensure emails are responded to within a timely manner.
- Participate in regular meetings.
- Liaising with business stakeholders.
- Investigate customer complaints and ensure timely response to customers with resolutions.
- Control Tower between internal stakeholders and ANZ warehouse.
- Schedule domestic inbound and outbound freight.
- Book international shipments.
- Assist with paperwork requirements for customs clearance.
- Assist with other duties such as inventory management and assisting with specific projects, etc.
About you:- Administration experience in a similar role.
- Logistics/warehousing background preferred but not required.
- Strong customer service and administration skills.
- Ability to work within a team but also work unsupervised.
- Excellent time management skills.
- Take initiative to assist other team members with other tasks.
- Pronto and Iscala system experience preferred but not required.
- Proficient with MS Office.
If you are interested in this role, please click the Apply now button. Feel free to reach out for a confidential chat with Priscilla on #LI-PD3JCI’s Diversity & InclusionOur dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers’ vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate. Our D&I mission elevates each employee’s responsibility to contribute to our culture. It’s through these contributions that we’ll drive the mindsets and behaviors we need to power our customers’ missions. You have the power. You have the voice. You have the culture in your hands.
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