AddressLocation: North West and South West Sydney (Hybrid Opportunity available)
Work Type: Full-time/ Part-time
About Us:
McCall Gardens provides high quality and individually supportive services for people with a disability including, supported accommodation, short term accommodation, community participation and support coordination in a variety of settings across North West and South West Sydney.
About your role:
As a Support Coordinator at McCall Gardens, you will assist participants to work towards the identified goals in their NDIS plan by navigating the NDIS service system, making informed decisions and obtaining the resources and support, they need and want. You will need a good understanding of a range of disabilities and an ability to navigate the NDIS framework, seeking support and establishing relationships necessary to support your client to increase inclusivity within the community.
As a NDIS Support Coordinator, you will be responsible for interpreting participants’ NDIS plan, assisting them in the planning and implementation of services as well as helping them gain skills to allow them to become independent in managing their own supports.
Using an individualized approach, you will plan, develop and coordinate services for NDIS clients by:
- Establish and maintain strong relationships with customers and their families, carers and advocates, NDIA, other mainstream and disability service providers, members of the community, networking groups, funding bodies, government agencies, auditors and practitioners
- Assisting NDIS participants in understanding their goals and the implementation of support services including management funds and budgets
- Planning, developing and building capacity in individuals to manage their own supports.
- Monitoring and reviewing plans and goals in consultation with participants on an ongoing basis.
- Providing support and assistance as appropriate to relevant parties.
- Organize services and negotiate service agreements with providers
- Arrange any necessary assessments that participants may require
- Work closely with plan managers and notify them of budget/ breakdown of funding
- Link participants to mainstream or community services (i.e. housing, education, transport, health)
- Be the key contact for service issues, complaints, major changes and plan reviews
- Work equitably with Participants with respect to each individual’s right to dignity, privacy, independence and respect.
- Supports clients to implement their NDIS plan to maximize the value for money they receive from their supports.
About you:
- You have a minimum of 3 years’ experience in a similar role ideally within a disability setting supported by the National Disability Insurance Scheme.
- Knowledge and understanding of the NDIS Quality and Safeguarding Commission framework along with the NDIS Code of Conduct.
- Ability to research autonomously and experience in information gathering and networking;
- Demonstrated proficiency in the use of the MS Office suite, working knowledge of databases and demonstrated administration skills.
- Demonstrated experience in maintaining accurate, professionally appropriate and current records and written reports.
- A genuine, empathetic and passionate nature.
- Exceptional time management and organisational skills with the ability to prioritise competing demands.
- Ability to liaise and build rapport with participants, families and carers’
- You hold a current NSW drivers licence, valid NDIS Check and Working with Children’s Check and rights to work in Australia.
- Understanding of and commitment to meet the McCall Gardens requirements in terms of employment equity and diversity, WH&S, ethical practice and the Code of Conduct and Ethics.
- First Aid Certificate or willingness to obtain one, or willingness to obtain one at own cost.
The salary for this role is commensurate with qualifications and experience. In addition to the base salary, you can access generous salary packaging options that may significantly increase your take-home pay.
People from diverse backgrounds and/or with lived experience of disability are encouraged to apply.
How to apply
If you are interested in joining McCall Gardens Community, please provide the following:
- Cover Letter: The cover letter must outline why you are interested the advertised role.
- Resume: which clearly outlines any work experience and qualifications you have that would contribute to your success in this role.
Further enquiries
If you have further enquiries regarding the position, please contact Surbhi Bordia - People and Culture Officer on 02 9679 1***.
