AddressTweed Heads, & Far North Coast NSW
Gold Coast, & Southern Gold Coast QLD
Project Make Lemonade is a registered NDIS provider committed to providing quality support for NDIS Participants and is part of the Laydigo Group.
Our services include:
- Support Coordination
- Psychosocial Recovery Coaching
- Disability Support Work
- Supported Independent Living Accommodation (SIL)
Job Description
We are looking for a committed and passionate Psychosocial Recovery Coach or Support Coordinator with experience in Mental Health to join our team.
Required Skills and Responsibilities:
- Support clients and carers to understand their NDIS plan, goals and objectives.
- Support clients to develop, implement, monitor and adjust a personal recovery plan.
- Build a recovery-enabling relationship based on hope.
- Coordinate the supports in an individuals’ NDIS plan by:
- 1) researching, coordinating and managing complex and intersecting supports to suit individual needs across multiple providers while ensuring client choice and control; and
- 2) working with mainstream service providers including negotiating services and prices to ensure maximum value for money is achieved and service obligations are met.
- Coaching to build on strengths, knowledge, skills, resilience, and decision-making with the aim of greater choice, control and independence in managing their personal choices.
- Arrange any assessments needed to determine the nature and type of funding required.
- Decide the budget for each support type and advise any relevant plan manager of the breakdown of funds.
- Liaise with plan managers and/or NDIS to establish the appropriate claim categories and attribute funds accordingly.
- Assist clients to prepare for plan reviews by helping them assess whether they achieved their goals and got value for money for their plan, identify solutions to problems experienced in implementing the plan, and to consider new goals.
- Assist clients to communicate with the NDIA when required to support their plan requirements.
- Resolve any crisis by linking participants with mental health, health, and other services particularly when they are unwell.
Operational
- Ensure the completion of NDIS Participant Service Agreements and other appropriate documentation within the initial assessment as required.
- Maintain good quality documentation of clients.
- Monitor and report client outcomes to the NDIA through progress reports.
- Actively participate in the development, implementation, monitoring, regular review and reporting of client programs with providers including determining risk and preparing assessments, review client records and understand individual needs, review client goals and measure individual progress and document outcomes.
- Promote Project Make Lemonade as an NDIS provider to participants and other stakeholders.
Underpinning Knowledge
- Sound understanding of the causes of stigma and barriers faced by those with mental ill-health.
- Understands the episodic nature of mental illness and collaborates with relevant services to plan and maintain engagement through periods of increased support needs.
- Working knowledge of the service support providers including mainstream, community-based, and specialist.
- Sound knowledge and understanding of dual diagnoses, including alcohol and other drugs, ABI, physical and intellectual disability.
Requirements and Key Competencies:
Candidates must demonstrate the following competencies:
Industry: Broad industry knowledge on the NDIS, disability, and mental health sectors.
Technical: Knowledge of best practice mental health recovery practices.
Interpersonal: Excellent person-centred communication skills.
Qualifications:
- A minimum of Certificate IV in Mental Health Peer Work or Certificate IV in Mental Health/Disability or equivalent training; and/or a minimum two years of experience in mental health-related work.
- Current NSW or QLD Australian Driver’s License and ability to undertake travel as required.
- Current First Aid and CPR credential.
- Upon employment, a NDIS Screening Workers Check would need to be completed.
