Address Closing Date: 9 AM Tuesday 12 March 2024 face2face reference: 597948Location: Ceduna SA, Port Lincoln SA, Port Augusta SA, Whyalla Norrie SA, Port Pirie SA or Murray Bridge SA
Hours: Full-Time
Contract length: 12 Month Contract
Entry requirements: Australian Citizenship and Employee Grade Working with Children Check
Pay rate: $37.36 per hour, ex super
About the Role:
The APS 3 Participant Support Officer is a team membership position and is responsible for setting priorities, managing workflow for their role and producing work that is subject to regular monitoring by more senior positions within their management structure.
The Role involves customer-facing Front-of-House duties as well as outgoing contact with stakeholders on a daily basis via phone, email and face-to-face in the office, to assist with their enquiries, escalations and request tasks.
Responsibilities may include but are not limited to:
Provide counter and reception support for the local office including answering enquiries in the self-help kiosks and online support. Manage the team's shared email inbox, appointments, and telephone enquiries. Coordinate appointments with the use of office facilities and ensure that facilities are accessible to stakeholders. Undertake research and investigation activities and prepare associated reports and correspondence. Receive and record complaints and other feedback in the client's business systems. Undertake a range of data entry activities and ensure that follow-up is completed. Benefits: A healthy, safe, and diverse work environment. Continuous employee support. Opportunities for career development. If this sounds like the role for you, and you'd like to learn more, click Apply Now. The f2f Recruitment Team will be happy to assist you.Emma Pointon
************@f2frecruitment.com.au
02 6199 5***
www.f2frecruitment.com.au
Excited about this role but don’t believe your experience perfectly matches all job specifications? Why not examine your transferable skills? If they position you as a strong, quality candidate, it’s well worth applying for the position. Read more on transferable skills: www.f2frecruitment.com.au/transferable-skills-more-important-than-ever
#APS
Thank you for your interest in this position with face2face Recruitment. Our advertisements automatically stay live for 30 days, even if the position is filled beforehand. Should you find this role closed, not all is lost. If you submit your resume to us as a general expression of interest, we will consider you for other positions that suit your talent and experience. We may well have current positions to fill and will certainly consider you for future suitable roles. Submitting your resume has the added bonus of getting your name in the mix for opportunities we fill without even advertising. All you have to do is register here https://www.f2frecruitment.com.au/register/ or send your resume to *********@f2frecruitment.com.au.
