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SalaryWorking at Transurban is different; it’s a place where you can see the benefits of your work play out in real life, every day. We create city-sized solutions—building and operating safer, smarter, and more sustainable roads—to solve pressing transport challenges that are slowing cities down.
About the role
We are seeking a Team Assistant – Customer Service & Revenue Services, to provide crucial administrative support to the Head of Customer Service & Head of Revenue Services and their leadership teams.
Your responsibilities will encompass meeting and calendar management, travel arrangements, day-to-day activity coordination, preparation of meeting materials and presentations, as well as general correspondence and liaison with stakeholders in Customer & Technology.
As our Team Assistant, you’ll contribute to lasting and positive changes that shape the future of our cities and communities. It’s meaningful, challenging and exciting work.
Day-to-day, you will:
- Proactive management of diaries, emails, and phone communications, anticipating the needs of the Head Of and aligning commitments with business priorities
- Effective follow-up on requests to ensure prompt action and resolution
- Timely raising and processing of requisitions and purchase orders through Workday
- Continuous review and establishment of systems and procedures to enhance efficiency, effectiveness, and collaboration within the Leadership Team
- Coordination and booking of travel, adhering to travel policy and cost-minimisation principles
- Responsible handling of corporate card expenses, following company policies and ensuring timely processing
- Assistance with meeting preparation, including material compilation, PowerPoint presentations, and coordination of meeting rooms
- Proven experience as a team/administrative co-coordinator or personal/executive assistant in a corporate setting
- Exceptional time management and organisational abilities, handling multiple tasks/projects concurrently
- Strong interpersonal and communication skills
- Confident and diplomatic demeanor, capable of liaising with individuals at all organisational levels
- Demonstrated customer focus and a proactive team player
- High level of maturity and professional presentation
- Proficient in presentation production
- Strong skills and knowledge in the Microsoft Office suite
With a career at Transurban, you’ll enjoy a range of benefits, including:
- A range of flexible working and leave options
- Learning and development opportunities to support your career interests
- Health and wellbeing support—access to Headspace and our EAP program, wellness facilities, and more
- Social activities, community give-back programs and paid volunteer days
We embrace diversity with a foundation of safety, wellbeing and inclusion; where everyone belongs. We treat everyone with fairness, consideration and respect, regardless of gender, gender identity, marital or family status, sexual orientation, age, ethnicity, religious beliefs, cultural or socio-economic background, perspective, and experience – whether they work for us or not. We want to ensure everyone feels comfortable and safe to express ideas, questions and concerns.
We strongly encourage applications from candidates of diverse backgrounds and lived experiences, including Aboriginal and Torres Strait Islander people and people living with disability.
If you require any adjustments or support during the recruitment process, please contact us on .
Ready to help us keep cities moving? Apply today.
Job Type: Fixed Term (Fixed Term)
Closing Date: 21-Feb-2024 0:00
Please note: The closing date reflects the time zone of the Primary Location for this job posting.
Primary Location: Melbourne CBD & Inner Suburbs Melbourne VIC
