Team Leader

Expressions of interest are sought for a suitable individual as a part-time Team Leader - Aircraft Support Officer for our Domestic B737 operations at Melbourne Airport.

Reporting to:

This position reports to the Ramp & Catering Manager.

Position responsibilities:

• Undertake the duties of an Aircraft Support Officer
• Ability to work without supervision
• Demonstrate leadership, decision making and organisational skills necessary to sufficiently manage a dynamic operation
• The direct supervision and oversight of aircraft arrivals and departures
• Supervision and management of a team of ASO’s
• Ensuring all staff under supervision conduct their duties in accordance with company policies and procedures
• Responsible for briefing ASO’s with regard to operational matters
• Responsible for ensuring that aircraft are loaded/unloaded and handled safely including personally checking the completion of safety critical tasks
• Responsible for reporting opportunities for improvement to the Leading Hand or Ramp Manager
• Coordinating the timely transfer of tranship bags
• Completion of GSE checks to ensure equipment serviceability
• Aircraft de-icing
• Responsible for aircraft pushback
• Responsible for signing aircraft documentation certifying that the aircraft has been loaded/unloaded/handled in accordance with policies and procedures
• Responsible for the collection, consignment and correct loading/unloading of company and third party freight
• Responsible for the use of the Load Manager application and manual alternatives
• Assisting special needs passengers when required
• Ensure that equipment is stored correctly when not in use
• Be accountable for the adherence to and reporting of On Time Performance
• Determine and report on the appropriate delay code for a delayed departure
• Reporting of GSE faults
• Completion of administrative reporting duties such as shift reports
• Assisting with incident investigation
• Provide training assistance to new staff
• Manage communication between other operational departments such as Network Operations, Catering, Customer Service and Engineering
• Assisting the replacement of staff due to leave so it does not affect operational requirements.
• Required to remain on site until the completion of allocated duties
• Act as a Relief Leading Hand when required
• Other tasks as requested by the Ramp Manager.

Selection Criteria:

• Experience in a supervisory role
• Airline/Industry experience
• Able to obtain and hold an ASIC (Aviation Security Identification Card) and airside driver’s license
• Excellent communication skills
• High standard of professionalism
• Able to work shift work that includes early starts, evenings and weekend work
• Mandatory requirement of state drivers licence
• High standard of physical fitness
• Ability to work in a team environment and a commitment to on time performance

To Apply:

Please forward your resume and cover letter addressing the selection criteria to ************@rex.com.au by 20 April 2024.

REX is an equal opportunity employer