About Park Hyatt Sydney
Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches.
The Living Room is a contemporary, stylish and sophisticated lounge, serving all day dining menus. Set to become one of Sydney’s food and drink destinations for tourists and locals alike, The Living Room is searching for passionate individuals with an engaging personality. We are currently recruiting for a professional Team Leader (Waiter and Supervisor) - The Living Room.
About the role
- Assists the Assistant Manager - The Living Room by ensuing that all policies and procedures are successfully executed.
- Provides exceptional guest service at all times and handles all guest and colleague inquiries and complaints in a courteous and efficient manner.
- Ensures that the food and beverage standards are implemented.
- Taking reservations, greeting customers and presenting them with menus and beverage list
- Provide guests with recommendations of beverage as well as dishes and wines to complement food in a friendly and professional manner
- Taking orders and serving food and beverage in professional manner
- Providing table service such as opening bottles and pouring beverages, clearing tables by returning dishes and cutlery to the kitchen, removing empty bottles and used glasses from the table and refilling / replacing glasses
- Collecting payments for sales and operating point of sales machines and cash register
- Is a hands-on Team Leader and is present at all times in the Living Room, especially during busy periods.
- Nurtures and develops each team member, maximising their effectiveness by developing their skills and abilities through appropriate training and coaching.
- Salary package range: $65k - 70K