AddressWhy choose Comlink?
- Great organisational culture and supportive team environment
- Comlink Australia recognises, values and invests in you
- Salary packaging opportunities and attractive hourly rate
- Paid Parental Leave (for eligible employees)
- Paid Birthday Leave
- Discounted gym membership
- Superannuation Match benefit
- Employee Assistance Program to help support you through life’s challenges
- Paid training and continuous learning and development opportunities
- We have created a culture of collaboration, where our table is round
About the role
The Team Manager leads our North Brisbane team to successfully deliver aged care services, operating within the Aged Care Quality Standards and creating practice excellence across our service delivery streams. The role is focused on supporting and developing our people and implementing strategies to enhance employee engagement and retention.
What will this look like on a day to day basis?
You will be:
- Leading, coaching, supporting, motivating and developing team members to enable them to perform to the best of their ability
- Being a role model for effective and positive leadership which is ethical, results driven, client centric and future oriented
- Overseeing team member hours worked, approval of timesheets and leave management to ensure all relevant contract requirements, entitlements, and salary and award conditions are met
- Developing a high performing culture, committed to quality and outstanding service
- Providing regular 1 on 1's and feedback to team members including effectively managing under-performance or misconduct as required
- Holding team members accountable for Quality, Compliance and Health and Safety within their respective areas
- Contributing to workforce planning activities, providing performance and capability needs to support recruitment and roster management
- Working collaboratively with key stakeholders (internal and external) to deliver training sessions to our frontline teams
- Identifying skill and capability gaps of team members and developing individual work plans to ensure professional competence
Other things you might like to know
- Paid compliance checks including NDIS Worker Screening, Working with Children Check
What skills and experience do you need to be a Team Manager?
- Leadership or management qualification (minimum diploma qualified);
- Demonstrated leadership skills with the ability to coach, inspire and mentor others, build culture and drive engagement and retention strategies;
- Minimum 3 years people management experience including ability to manage employee performance;
- Highly developed interpersonal and communication skills and is relatable and engaging with emotional intelligence and the proven ability to foster relationships and connect with people; and
- Understanding of specialised service delivery within diverse groups, specifically Aboriginal and Torres Strait Islander, CALD, Veterans, Disability, Mental Health, LGBTI+ and Homelessness.
- Experience or qualification relevant to Aged Care Sector is desirable
How to apply
Be creative! Be fun! Be real! Use your cover letter to share with us who you REALLY are! We care more about who you are as opposed to what you are on paper.
What’s your superpower and what value will you bring to our team? You already know the answer, so tell us.
We are looking for someone very special to join the Comlink Australia team. If you are ready to step into your purpose… then APPLY TODAY!!
Application deadline: 17 May 2024
Who is Comlink Australia?
Comlink Australia has cultivated a culture where people feel included, supported and respected. When you are surrounded by like-minded people with a shared vision; that makes for a pretty awesome place to work.
We are on a mission to become Australia’s most trusted home and community care provider. We empower our people to enrich the lives of our clients every day and support them to live and age well in their homes... and that’s a great place to be.
We choose to look beyond how things are, to how much better they can be. And we are inviting you to become part of our community.
We would love to introduce you to our values…
Our values are unique, like us. They were developed by our people and speak to who we are as an organisation. They help to define our culture and are the guardrails by which we think, act and make decisions. These are our values:
- Our table is round - we are one team, where every voice matters
- See the human - we leave our egos at the door and see people as people first
- The right way, and again – we are committed to continuously improving to achieve the best possible outcome
- Brilliantly Bold – we own our decisions and learn from our mistakes
- Make a little magic – our clients are at the heart of all that we do!
Do you want to work for a company that lives and breathes these values?
Celebrating diversity
We foster an inclusive equal employment opportunity culture, celebrating diversity in all its hues. We invite individuals from diverse backgrounds, the LGBTI community, those with disabilities, and all walks of life to apply. We believe in a tapestry of ethnicities, nurturing mutual respect and understanding.
