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Form of workBiesse Group
Established since 1969, we have grown to become a multinational industrial group manufacturing technology for processing wood, glass, stone, plastic and metal. Biesse operates in over 160 Countries with 13 manufacturing sites and a direct presence in the main world markets. Biesse customers include industry leading companies and some of the most prestigious names in Italian and international design. Today Biesse has 4,300 employees throughout the world.
Head office located south west Sydney in Wetherill Park, with interstate offices located in Melbourne, Queensland, South Australia, Perth and New Zealand.
We are most proud and known for our innovation driving force, our consistent quality and our people.
Organisational Placement
Reporting to the Technology Applications Director, the Technology Application Specialist (CNC) will work as a liaison between customers and Biesse to assist the commercial team to meet customer needs and provide insight and guidance on emerging trends. The Technology Application Specialist will provide a link between Commercial, Service and Marketing and Communications Divisions to ensure promotion of new and modified machinery and equipment.
Key Responsibilities
- Provide detailed technical consultation to existing and prospective customers regarding machine specifications, capabilities and tolerances;
- Undertake detailed analysis of customer needs in terms of development of new equipment and modifications to existing machinery;
- Provide designs / blueprints / proof of concept for to develop modification to existing machinery/equipment and provide new product offerings in line with customer feedback and needs;
- Liaise with Biesse manufacturing arm to regarding technical and financial feasibility for modifications to existing machinery/equipment and new product offerings;
- Communicate new product, technology and service opportunities, special developments, information and feedback gathered to line managers and product areas as appropriate
- Develop and be responsible for all the technical specification and composition of the machines stocked in the assigned territory
- Contribute to action plans and schedules to increase sales volume in Biesse’s sales territories
- Maintain product knowledge and sales materials to reflect current specifications and capabilities
- Maintain and update company CRM as required
- Prepare a variety of status reports including closing, follow up and adherence to goals
To succeed in this position you will have:
- Degree in Mechanical / Production Engineering or closely related discipline is required
- Industry Experience specifically with CNC machinery
- High level customer service skills
- Experience with customers, managing multiple projects and high level negotiation and project management skills
- Significant experience with designing and manufacturing process, testing and modifications of industrial equipment (machinery).
- Excellent multi-tasking ability
- Ability to identify problems and provide good solutions
In return, we can offer you an attractive remuneration package, strong international parent company, flexible work practices and a reputable brand. Only shortlisted candidates will be contacted.
