Technology Operations Manager , Parliamentary Service

Join Queensland Parliament as a Technology Operations Manager and lead a dynamic IT team to deliver innovative solutions for our clients.
Job details Position status Contract
Position type Flexible full-time
Occupational group IT & Telecommunications
Classification AO7
Workplace Location Brisbane Inner City
Job ad reference QLD/PAR_23-90
Closing date 10-Jan-2024
Yearly salary
Fortnightly salary
Total remuneration
Salary Other
Job duration 3 to 5 year contract
Contact person Kylie Scobie
Contact details 07 3553 6311
Access the
We have an opportunity for a driven and motivated Technology Operations Manager to lead a high performing team to deliver quality ICT outcomes for clients across Queensland Parliament.
As the Technology Operations Manager, you will lead a team of technical staff, vendors and contractors in : * Operating and optimising technology platforms and applications while enhancing the customer experience and incident management processes;

• Ensure operational cyber and other updates are completed in a timely manner and the team has the skills and abilities to escalate support as required;
• Contribute to whole of service area leadership and engage collaboratively across the IT Services Area;
• Contribute directly to the whole of service area outcomes of delivering a seamless customer experience; and
• Ensure there is development of service area and team capability (people, processes and systems) for delivery, and that a positive culture is built.

If you're interested in applying, we encourage you to submit your application now via the SmartJobs website.
Applicants should provide a CV and a suitability statement addressing the following role requirements in particular your: * Demonstrated success in developing and leading a high performing team focussed on exceptional customer service, delivering quality outcomes for clients.

• Experience managing an ICT and AV environment within a mission critical environment, ensuring all systems and services are stable, current and performant to maintain secure and effective operations.
• Experience improving IT Service Management processes and capabilities, optimising day-to-day operations to comply with industry standards and governance oversight.

Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote and .
Applicants are encouraged to peruse the information package and position description attached.
Documents
Before applying for this vacancy please ensure you read the documents below.
Role Description
Information Package for Applicants