Telco Sales Coordinator - Westfield Mt Gravatt

About Us

JB Hi-Fi Group is one of Australasia’s largest and most trusted retailer groups. Specialising in consumer electronics, home entertainment, small appliances, and white goods. JB Hi-Fi’s Purpose is to ‘Help People with Better ways to Live, Learn, Work and Play’. We want to – own the tech and entertainment space, grow our customer base and support our people to be the best and deliver the highest quality service! This is at the heart of our business, and we want you to be a part of it!

Why join JB Hi-Fi?

• We have a supportive and inclusive team that embraces individuality and diversity
• We are one of Australia’s most iconic and trusted brands, with a rich history in the consumer retail industry
• You will have exposure to ongoing training & development opportunities from day one
• We offer fantastic long-term career opportunities across the broader JB Hi-Fi/The Good Guys Group
• Did you know the JB team support vulnerable communities by making donations to our Helping Hands workplace giving program. Every dollar our team donates, JB matches and together we have donated more than $35m to our charity partners to make a meaningful difference to the social and environmental issues that our people are passionate about
• We offer generous team member discounts across a range of products as well as a leading commission structure for sales positions
• We offer flexibility, 12 weeks’ paid parental leave, novated leasing, Employee Assistance Program and more

About the role

As the Telco Sales Coordinator, you will have the opportunity to assist the Store Management team with storewide objectives, ensuring a culture of collective high performance and great customer experiences across the store is upheld, with a specific focus on the Communications department, including:

• Achieving sales and profitability targets for your store through providing ongoing training, coaching, support and feedback to the store’s Communication Team, putting the customer at the centre of everything you do
• Leading and maintaining the agreed communications department merchandising standards
• Ensuring all Communications Department activities meet compliance and legislative standards, with an emphasis on Safety, including in-store process and incident reporting

About you

• You must enjoy working in a casual and fun atmosphere, have proven retail experience and a broad knowledge of Telco
• Proven customer service experience and background in cash handling, including the use of EFTPOS facilities (preferably electronic POS systems), and the ability to sell retail products and merchandise
• You must be able to work both independently and as part of our consolidated sales team, and have the ability to work under pressure!

JB Hi-Fi Limited is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don’t meet 100% of the criteria) – please don’t hesitate to apply!