About the RolePindara Private Hospital has an opportunity for an experienced medical receptionist to join our team on a permanent part-time basis, 60 hours/fortnight.In this role, you will be responsible for providing support and assistance to the administrative and clinical teams, patients, relatives and visitors by coordinating the clerical requirements for the theatre and endoscopy departments.Key responsibilities of this job include:
- Effectively manage incoming and outgoing calls in the Theatre/Endoscopy Suites.
- Provide administrative assistance to relevant Theatre/Endoscopy personnel as required, which may include filing, photocopying, stationary ordering/stocking and other documentation as required.
- Provide timely and accurate information to queries by patients, visitors and other staff and departments
- Work alongside medical staff, colleagues, patients and visitors to ensure a smooth hospital experience for patients and visitors
- Compilation and management of patient admission papers, consents and clinical notes
- Process Doctor leave requests and distribute notices of available sessions under direction of Manager
About YouTo succeed in this role, you will be an enthusiastic individual with a passion for customer service and enjoys being part of a busy unit. Your excellent communication skills and ability to converse and be empathetic while managing a busy flow of enquiries is a key skill needed for this role.You will also bring:
- Computer literacy including Microsoft Office suite of programs
- Experience either in a medical administration setting or a patient-facing role.
- Previous experience using Patient Management systems (i.e. Meditech) is desirable
- Ability to operate Microsoft Office applications in a windows environment to a high level
- Able to complete reporting requirements accurately and within specified timeframes
- Knowledge of medical terminology
- Proven ability to work effectively in a team environment and independently as required
RemunerationA base hourly rate ranging from $29.91 - $31.65 + superannuation based on experience level and qualifications, exclusive of penalties or allowances (QLD Clerk Grade 2 Yr1-6).
What's in it for you?Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.Discounts: Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you'll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.The HospitalPindara Private Hospital is centrally located in Benowa on the Gold Coast and has established an excellent reputation in the community for its high commitment to customer service, staff satisfaction and quality improvement.Pindara is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of 'People Caring for People' since 1964.
Requirements- Must provide a National Police check conducted within the previous 12 months
- According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.
To ApplyAll applications must be lodged online. Applications made by recruitment agencies will not be considered.For enquiries, please contact Jayne Slater, Front Office Manager via SlaterJ@ramsayhealth.com.auApplications Close: Friday 21st June 2024Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available atAdvertised: 06 Jun 2024 E. Australia Standard Time
Applications close: 21 Jun 2024 E. Australia Standard Time
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