The role you could play
We have an exciting opportunity for a values-driven and proactive manager to lead our Marion store into its next season. This key role ensures our Thrift Shop is an effective ministry to our community which embraces & engages in the vision and mission of The Salvation Army Marion.
We are more than a retail store; therefore, a community focus is essential, quality customer service fundamental, intuition as to community member needs essential, accountability and transparency integral; with the manager responsible for fostering a culture of inclusiveness, community and connection amongst the volunteer team, which will in turn enhance the community's Thrift Shop experience.
As the Thrift Shop Manager, you will be responsible for overseeing and leading the operations of the store including personnel staffing, workflows, marketing and store presentation, administration, and revenue generation.
Key responsibilities- Foster a work climate that aligns with The Salvation Army values, mission and culture, inspiring enthusiasm, mutual trust, respect, professionalism and team work to achieve goals
- Ensure volunteers are effectively managed in an efficient and courteous manner that fosters a productive experience for customers and staff alike
- Manage the receipt and storage of donated goods from the general public, whilst also processing all stock according to The Salvation Army policies and procedures
- Provide direct supervision of all aspects of the operations of the Thrift Shop for example: ensuring all sales are processed through the cash register correctly, keeping a daily reconciliation of cash flow with cash register dockets, reporting on variance
- Recruit, select and induct new shop personnel in accordance with The Salvation Army policies and procedures
The ideal candidate would have
- Certificate in Retail or Business (desirable not essential)
- Proven experience in retail & people management with an emphasis on volunteers and the community
- Evidence of a strong focus and commitment to outstanding customer service
- Current valid Driver's Licence
- Self-motivated and a strong work ethic
- Experience in communicating and managing WHS expectations and responsibilities
- National police record check & WWCC is required
- Employee Assistance Program - Independent confidential counselling service
- Financial, retail and lifestyle discounts and benefits
- Discounted health and fitness programs through Fitness Passport
- Up to 8 weeks leave per year through our purchase leave scheme
- Generous Parental Leave offering of 12 weeks
- Up to 5 days paid leave per year to support a TSA program or activity
- An inclusive culture of dedicated, passionate, and professional team members
- Positively supporting and impacting the lives of others through your career contribution
The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by:
- Caring for people
- Building healthy communities
- Creating faith pathways
- Working for justice
Applications will close as soon as a suitable candidate is secured. Do not delay in submitting your application today!
How to Apply
If you're excited by this unique opportunity, the above sounds like you, and you have a heart for working for an organisation that truly does transform lives, we would love to speak to you. We are looking for compassionate people who share our mission and values. If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role.
About Us
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration.