Address
Form of workWe are seeking a Trade Coordinator to join our Trade Team, working from our HQ on the Gold Coast in a full-time capacity. The ideal candidate will bring a wealth of knowledge and enthusiasm to our team and a commitment to delivering unparalleled customer experiences. Your role will be instrumental in nurturing our key trade accounts.
What you will be doing:
- Work to grow and maximise sales, leads, and opportunities.
- Develop trusted advisor relationships with key Trade accounts and customer stakeholders.
- Service our key Trade clients via phone, email, and face-to-face.
- Handle customer queries, provide accurate and timely quotes, and process orders in a timely manner.
- Maintain accurate records in our CRM system and assist in forecasting and tracking key account metrics.
- Proactively collaborate with all customers, teams, and departments to achieve the company's objectives.
- Be available to assist other team members and stakeholders with Trade enquiries.
- Be available to work over 7 days in various locations where required to maximise the ABI Interiors' experience.
About you:
- Self-motivated, outgoing, and driven with the ability to work autonomously and as part of a team.
- Demonstrated experience in a similar role.
- Excellent written and verbal communication skills.
- Great interpersonal skills and can build and nurture customer relationships.
- Proficient in Word, Excel, PowerPoint, and Outlook.
- Highly developed organisational and communication skills.
- Experience working with various IT applications, CRM, and POS software.
- Willingness to travel.
What we can offer you:
- Work-life balance, 8-hour work day between 7:30 am - 5:00 pm
- A brand-new HQ with an onsite gym and Pilates studio.
- Daily breakfast plus onsite cafe opening soon.
- Opportunity to connect with your team and the wider ABI Interiors team through social events, team-building activities, and a collaborative working environment.
- Opportunity for progression in an office-based role.
- Market-leading parental leave policy.
If this sounds like your ideal role, we'd love to hear from you! Please apply with your resume and a cover letter.
About ABI Interiors:
ABI Interiors is an Australian family business that was established in 2016 after recognising a gap in the market for high-quality, coloured architectural hardware.
Today, we pride ourselves on supplying a comprehensive range of interior fixtures and fittings that are of an exemplary standard. Our in-house Research and Development team uses cutting-edge technology to actualise simplicity, longevity, and durability as the foundation for our designs.
But our promise of quality extends beyond our product offering. We adopt a holistic approach, meaning we strive to uphold excellence across every touchpoint of the ABI Interiors experience. Guided by quality, trust, innovation, passion, and responsibility, our team all share the same belief and commitment that we can enrich lives by enriching spaces.
