The training team will need to provide induction training for a large scale-up of operational staff due to the rapid increase of resources.
Key Responsibilities:
- Assist with the design of training materials, programs, and packages.
- Review the existing materials and assist the training coordinator to create new learning resources to support training programs and packages, including but not limited to manuals, videos, blog posts, information guides, PowerPoint presentations, learner quick reference guides and other training collateral, as needed.
- Work with SME's and key program stakeholders to track and evaluate the effectiveness of training programs.
- Assist with the coordination and facilitation of staff onboarding, follow-up training and post-training coaching and development.
- Provide advice to trainees on the correct procedures and on-the-job tasks required to meet training plan requirements.
- Contribute to the development of a learning management system that supports the provision of reports, feedback, and recommendations to the Training Coordinator in relation to training effectiveness and participation.
- Assist the Training Coordinator with the assessment of learning gaps and make recommendations regarding the appropriate training programs and delivery method to address the gaps.
- Contribute to the ongoing improvement of training systems and processes.
- Maintain training and assessment records in keeping with the Program's records management procedures.
- Review, update and maintain training resources as necessary.
- Build collaborative relationships with key program stakeholders including Section Managers and Planning and Quality Management staff to facilitate effective training outcomes
- To be successful in this role, you will have worked in similar training roles, with experience in developing and facilitating large group training in both face-to-face and online environments.
- You will have strong communication, relationship building and problem-solving skills with the ability to identify and recommend solutions and improvements.
- You will have well developed computer skills (including SharePoint and Teams).
- You will have an innovative approach to training and proven ability to work well under pressure and adapt to changing priorities.
- More than 2 years demonstrated experience in a training environment including the development, the delivery, and assessment of group training and development of various resources.
- Driver's licence and ability to travel to multiple locations.