AddressNational Dental Care is seeking a dynamic and highly-organised Treatment Coordinator to join the team in a part time capacity, 3 days per week, at our DB Dental Claremont practice.
About National Dental Care
National Dental Care is one of Australia’s largest dental service providers, with a nationwide network of modern dental practices utilising the latest digital technologies - including scanners, CBCTs and CEREC. At NDC, we pride ourselves on our collaborative, team-focused culture and outstanding training and development opportunities. This is a fantastic opportunity to join a supportive network of almost 1000 dental professionals and take your dental career to the next level. Our company is uniquely led by an elite group of dentists who form the Clinical Advisory Committee.
About the Role
As a Treatment Coordinator you will coordinate and facilitate treatments plans for patients, ensuring a smooth and efficient dental care experience. You will work alongside specialists, lending your support and contributing to delivering high-quality patient care.
Key duties & responsibilities:
- Coordinate treatment plans.
- Schedule appointments and ensure proper sequencing of procedures.
- Communicate treatment options clearly and concisely to patients.
- Collaborate with the specialists to ensure seamless workflow and timely completion of treatments.
- Clearly explain treatment procedures, expected outcomes and associated costs to patients.
- Reception and telephone management
- Data entry and patient follow-ups
- Appointment scheduling and patient enquiries handling
Skills & Experience
You have:
- Minimum of 3 years experience in a Dental Treatment Coordinator position.
- Previous experience as a Dental Assistant/ Receptionist.
- Previous experience using Dental 4 Windows (D4W)
- High level of professionalism and exceptional customer service skills.
- Excellent written and oral communication skills.
- Positive and enthusiastic attitude.
- A polished, professional image with a high standard of personal presentation.
- Sound computer literacy skills with proficiency in the MS Office suite
What We Offer
- Competitive remuneration packages, great incentive schemes, and attractive benefits
- Ongoing training and development opportunities to help you achieve your career goals
- Fantastic networking opportunities with highly-skilled professionals across Australia
- A fun, supportive culture with a team that loves to connect and celebrate achievements
- Modern practices that employ the latest dental technologies and equipment
- Local community engagement through regular fundraising, donating and volunteering
How to Apply
Is this the ideal role for you? If you’d like to join a fast-growing Australian business that’s focused on your success, click the ‘Apply’ button now
