Viva Leisure - IT Field Support & Fit Outs Technician

Viva Leisure one of Australia’s leading fitness companies are looking for a new IT Field Support and Fit-outs Technician team member to join the team on a full-time arrangement in Canberra! Our mission is to connect health and fitness to as many people as possible and we aim to provide our members with affordable, accessible and awesome facilities.

Founded in 2004, Viva Leisure operates fitness clubs within the health and leisure industry. We have a trajectory of growth as the largest independent health club operator in Australia and are the first fitness facility operator to list on the Australian Securities Exchange.

In this role, you will be responsible for supporting the teams of Viva Leisure Australia-wide with onsite IT Field Support. Additionally, supporting the IT Project Manager with new site Fit Outs, refurbishments, and small projects.

This role requires exceptional technical knowledge, positive perception management and time management skills along with the ability to communicate effectively with internal and external stakeholders to effectively resolve issues, whether that be by phone, in person or via email.

As a part of the central services team, you will have the opportunity to expand your skills, experience, and knowledge all while working with custom systems built in-house. This role has growth potential and will develop with the business, this role is an experience and an opportunity.

SKILLS & QUALIFICATIONS

The essential skills & qualifications we are looking for are:

• Experience completing on-site work orders across different locations.
• Ability to work autonomously and in a team.
• Demonstrated experience in a similar technical IT role.
• Experience on construction sites or similar.
• A clear and balanced approach to problem-solving.
• Strong and effective time management ability.
• Demonstrated communication skills through customer service or similar roles.
• Open cabling or similar – desirable but not essential.
• Asbestos awareness (would be willing to acquire if not holding already).
• Elevated Work Platforms (Yellow Card) - desirable but not essential.
• Drivers Licence.
• White Card (would be willing to acquire if not holding already).
• First aid (would be willing to acquire if not holding already).
• CPR (would be willing to acquire if not holding already).
• Working with Vulnerable people check (If not currently holding would be willing to acquire).

KEY RESPONSIBILITIES

• Client Support:
  • Receive, fault find and solve in club IT issues including prioritising and liaising updates to the in-club staff which can include:
    • Security and alarm faults including access control.
    • PC hardware and software support.
    • General networking support and configuration.
    • Audio Visual Fault finding, Cabling, installation and repair.
  • Project/Fit Outs:
    • Receive allocated new clubs and projects from the project manager.
    • Attend sites for fit-outs and do reports on technical plans.
    • Apply final “eyes “and review the club's IT Plan.

WHATS IN IT FOR YOU

Viva prides itself on supporting you the best way possible by providing a range of incentives that meet the everyday needs of our people. Aspects such as Flexible Work Arrangements and great work-life balance for personal rejuvenation and wellbeing, Paid Parental Leave, Free fitness membership, Central locations with brand new facilities loaded with full fridges and snacks every day.   

We make every opportunity last at Viva and are looking to find members of the team to upskill and develop all with the aim of making Viva the best place to work.

HOW TO APPLY

To start your journey please Click “apply” and provide the following:

• Updated resume

Viva Leisure is committed to protecting children, young and vulnerable people from harm. The successful candidate/s will be required to hold and maintain an appropriate clearance to work with Children.

Viva reserves the right to pull the advert before the end date if the suitable applicant is found before the close date.

Viva is committed to building an inclusive culture where diverse backgrounds, perspectives, and identities are celebrated. We know we perform our best when we empower all to be themselves and thus enabling our future success.