Warehouse Supervisor

Warehouse Supervisor

• Onsite Parking
• Permanent Role
• Generous Salary

Our Client:Our client has more than 25 years experience in Premium E-Commerce & Fulfilment Services. Located in Eastern Creek. Their core values are integrity, focus, openness, consistency and a commitment to exceed expectations. The company promotes positive working relationships and is now looking for an experienced Warehouse Supervisor to lead the team.

About You:

• At least 2-3 years experience as a Warehouse Supervisor 
• Punctuality
• Attendance
• People and team building skills: This will be the most important attribute
• Proactive and able to act promptly when required
• Able to forecast and plan to minimize uncontrollable for the staff and/or the company
• Excellent written and oral skills
• Can confidently engage with internal and external customers
• Able to apply the firm but fair approach without risking deteriorating the employee relationship

The role:

• Responsible for approximately 15 to 30 staff
• Manage day to day orders 
• Bulk picking the day’s allocated order stock
• Managing stock to be staged correctly for the picking team
• Refer to the daily calendar to pre the team on what deliveries / pick ups are due, which staff are away, and any other news for that day.
• Ensure trucks delivering and collecting are attended to as per SOP. i.e. 
• Ensure the warehouse runs the respective checks with Client Services when there are delivery / collection issues.
• Ensure the requested Labour Hire staff have arrived at work, and make sure to communicate with the agencies when there are agent issues.
• Ensure SOPs are followed. To identify staff that may need training or follow up discussions regarding any work issues.
• Work with the warehouse coord(s) and Client services to address any issues.  them and the warehouse.
• Ensure the receiving and returns are being processed in a timely manner. 
• Monitor cage and pallet supplies from the freight forwarders. 
• Monitor the job tickets’ dates, FIFO, and raise the alarm when there are delays.
• Ensure all staff, especially forklift operators, are following the strict safety guidelines. There is 0 tolerance for intentional dangerous conduct.
• Monitor checklists of key staff.
• Document KPIs, compliance information, stock issues, staff issues, and the respective items they should be reporting on.
• Deal with vendors; i.e Freight reps, fork repair vendors and other 3rd parties that we engage.

What's in it for You:

• Onsite parking for management and permanent staff
• Monthly Lunches 
• Supportive team 
• Flexibility