Warranty Clerk

Frizelle Sunshine Automotive is part of Peter Warren Automotive Holdings, one of Australia's largest multi-franchise automotive dealer groups. We have expanded across South West Sydney, Sydney’s North Shore, Regional NSW, Northern NSW, and throughout South Brisbane and South East Queensland. With some of the finest vehicle brands in the world we cover all aspects of vehicle ownership. With over 2000 employees across QLD, NSW and VIC, we are focused on growing and developing a career path for all our people. 

We are now looking for a Warranty Clerk to join the Warranty Hub in Southport.

What we are looking for:

• Accurate data entry
• Automotive experience preferred but not essential
• Knowledge of automotive warranty claims guidelines is advantageous
• Previous warranty claim experience preferred but not essential
• Great communication skills with an outstanding telephone manner
• Great organisational skills
• A high level of computer proficiency
• Excellent customer service ethic 
• Ability to work in a team

What the role entails:

• Compile and complete warranty claims following guidelines and costing of repair orders
• Ensure valid, current and legible records of all claims submitted are kept
• Maintain monthly reconciliation of claims and submit transport and hidden damage claims
• Ensure clear direction on factory policy decisions are adhered to at all times

 The benefits of working with us:

• Commitment to development and mentoring from your team!
• Free Titans tickets for home games
• Discounted Bupa Private Health Insurance
• Employee Assistance Program (EAP)
• Exclusive discounts with our Samsung Partnership Program
• Discounted Gym memberships

All Frizelle Sunshine employees must be entitled to work in Australia, complete a Federal Police Check and a Traffic History (QLD) or Driving Record (NSW) check.