Workshop Job Administrator

Sandvik Mining and Rock Solutions
Workshop Job Administrator – Heatherbrae, NSW
Our Company and Culture
Sandvik Mining and Rock Solutions is a business area within the Sandvik Group and a global leading supplier of equipment and tools, parts, service and technical solutions for the mining and construction industries. The Sandvik Group has approximately 44,000 employees in more than 150 countries.
We conduct business in a sustainable and responsible manner. To achieve this, we always act in line with our high ethical standards, putting safety first and always showing consideration for the environment and the communities in which we operate. The safety and well-being of our employees and the environment are our core values. Finally, we care about others and build relationships based on honesty, respect and trust.
At Sandvik, we recognise that we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and we encourage applications from women and Aboriginal and Torres Strait Islander people.
The role
The main purpose of the Workshop Administrator is to provide efficient and effective WIP management and back up administration support including general data entry, opening jobs, order acceptance/acknowledgement, creating estimates/quotes parts ordering, invoicing, purchase orders, raising service entries, entering warranty claims, job reports, time sheet reports and general administrative tasks.
This role will play an integral role in the service operation by supporting the team and providing excellent customer service and execution of administration tasks for internal and external customers.
Areas of responsibility

• Run EAP reports as required
• Placing purchase orders, expediting purchase orders, PO entry and receipting;
• Raising works orders and job set up and closure;
• Requesting quotations;
• Customer invoicing;
• Time sheet entry;
• Labour and job allocations and reconciliations;
• Ensuring WIP and invoicing deadlines are met;
• Parts backorder reporting and follow up;
• Processing Warranty Jobs and complete claims within recommended time frame
• Maintaining Safety registers for plant, electrical, vehicle, training
• Liaising with Accounts Receivable and Finance on customer credit issues
• Co-ordination of flights and accommodation
• General data entry, invoicing and raising service entries
• Provide administrative support to the CSC

Your profile
We're actively seeking a dynamic professional to join our team, proficient in the Microsoft suite and experienced with Aurora or similar enterprise management software is an advantage. The ideal candidate will bring strong organizational skills, with the ability to excel in an office environment independently. Essential to success is excellent time management and a proactive approach, with a proven track record in achieving customer satisfaction goals.
If you possess a self-driven attitude, previous workshop experience, and a talent for customer relationship management, we encourage you to apply. Your initiative and skills will play a vital role in coordinating tasks effectively and meeting established goals.
You must have the right to live and work in Australia to apply for this job.
What we offer
Join us for an exciting career with endless opportunities! Our company offers a variety of benefits that will make you eager to start your next adventure.
Work from the comfort of your own home with our flexible work arrangements and take advantage of our Employee Benefits Program which includes options for salary sacrifice. You'll also receive a superannuation contribution of 13% on top of your earnings, giving you added peace of mind for your future.
As a part of our team, you'll be eligible for our Company Performance Bonus scheme, recognizing your hard work and dedication to the company's success. Plus, our Length of Service Recognition program highlights our commitment to our employees and rewards their loyalty.
We understand the importance of work-life balance and provide paid parental leave to support our employees and their families. Our company also offers training and development opportunities to help you grow your skills and reach your career goals.
Sandvik is proud to be a Work180 Endorsed Employer for Women. If you would like to know more information about how we are supporting our employees, you can view our policies and benefits on the Work180 website.
Talent Acquisition Specialist
Sam Lingman
0448 044 698