Youth Resource Centre Trainee - Administration Officer

NextGen Jobs has an exciting opportunity of a 12 month Business Traineeship at Wyndham City Council. Do you have an interest in launching your career in the government while earning a Certificate III in Business and a wage?

This traineeship based in Wyndham City's Youth Resource Centre (YRC), which offers services and activities for youth aged 12-25, including after-school programs, excursions, events, and counselling.

This traineeships provides you with real world experience and develop your skills in customer service and administration, whilst supporting the YRC as an administration team member. Along with quality training and customer service for the Wyndham YRC, you will be exposed to various interactions with community members in person and over the phone, as well as contribute to the success of the Youth Resource Centre through active teamwork and effective performance.

Are you:

• Someone who enjoys providing high quality customer service?
• Someone with excellent written and verbal communication skills?
• Comfortable using Microsoft Office applications?

Key Responsibilities

• Provide reception and customer service, directing enquiries appropriately.
• Perform cashiering duties as required.
• Maintain the operation of the YRC switchboard.
• Provide basic training to young people on the use of the Internet.
• Update display boards and maintain consumables for the YRC such as photocopy paper, tea, coffee.
• General office administration such as filing.
• Arrange appointments and manage bookings for activity and counselling room.
• Provide a positive personal contribution to the successful operation of Wyndham’s YRC.
• All members of Wyndham’s Community Services may be required to perform other duties as are within the limits of the employee’s skill, competence and training.
• All positions will be required and trained to provide back up to other positions within Community Services.

Key Selection Criteria

• Successful completion of Year 10
• Administration or customer service experience is ideal
• Successful applicants require an Working with Children Check (Employee), to which Next Gen Jobs will reimburse the costs of
• Successful candidate required to complete police check

Benefits 

• Earn and learn - work towards your Certificate III whilst earning a wage! 
• Paid to attend TAFE
• Supportive team and great culture
• Get your foot in the door within the local government 
• Ongoing support and mentoring from a dedicated NextGen Jobs Mentor! 
• TAFE fees reimbursed 
• Access to our Employee Assistance Program (EAP) – access to free resources for your health and wellbeing 

Apply now 
If this sounds like the opportunity you've been looking for then click the "Apply" button to submit your application. Please note only shortlisted candidates will be contacted. 

About us 
NextGen Jobs enables the careers of the future, today. We offer tailored, innovative apprenticeship and traineeship programs that are designed to rapidly build practical skills and future-proof organisations. 
We source highly capable talent for organisations and we do this through our deeply established roots in community. 
Through our specialised, industry-leading mentoring - we guide and develop individuals over the duration of their employment and training program. Our proven model supports workforce strategy, ensures higher retention and enables longer-term successful career outcomes. 
NextGen Jobs values and recognises diversity in the workplace. We are an equal opportunity employer and actively support applicants from a diverse range of backgrounds to apply. We offer safe and inclusive working environments where you can learn, grow and achieve your career objectives. 
We are committed to providing a safe working environment and encourage vaccination for our employees. Depending on the industry that you work in or the requirements of the site, it may be a requirement of this role that you are vaccinated against COVID-19. We may ask you for verification of your vaccination status or medical exemption at any point during the recruitment process. A failure to adhere to this request may mean that your application cannot progress. 
For more information go to https://www.nextgenjobs.org.au/