AddressWHO ARE WE?
Established in 1991, Danila Dilba Health Services (DDHS) is a not-for-profit, Aboriginal community-controlled organisation that is committed to providing culturally appropriate, comprehensive primary health care services and community development within the Biluru (Aboriginal) community of the Yilli Rreung (Greater Darwin) region in the Northern Territory.
We are focused on acute care, immunisation, chronic disease management, women's health, men's health, child and maternal health and sexual health.
We also provide a range of community programs in areas including health promotion, mental health, social and emotional wellbeing, and alcohol, tobacco, and other drugs.
ABOUT THE ROLE
The Administration Officer- Clinical Excellence will provide administrative and operational support to the Chief Medical Officer and Clinical Excellence team to promote safe and quality patient care in the delivery of programs and services.
This role will support the Clinical Excellence team to analyse, report and secure clinical health data in line with internal and external governance.
The Administrative Officer- Clinical Services provides administrative and operational support to the Executive Manager- Clinical Services (EM-CS), Deputy Chief Medical Officer (DCMO) and Clinic Managers within clinical services. This role supports the clinical services area with administrative systems and processes to ensure effective and efficient delivery of clinical services.
WHAT YOU WILL DO
Administration Officer- Clinical Excellence
- Responsible for the Release of Information (ROI) process.
- Oversee managed recalls in all clinics.
- Act as super-user with patient information and recall management system (Communicare).
- Provide high level administrative support to the CMO and Clinical Excellence team.
- Provide secretariat support to key organisational committees and team meetings.
- Provide administrative support to Clinical Governance Manager in coordinating clinical compliance activities.
Administration Officer- Clinical Services
- Provide high level administrative support to EM-CS and DCMO- Clinical Services
- Provide operational support to Clinic Managers to support effective running of clinical services.
- Responsible for staff rostering across clinical services including clinical and non-clinical staff.
- Undertake administration duties for the patient information and recall management system (Communicare)
- Support the management of the Release of Information (ROI) process.
SELECTION CRITERIA
Essential
- Previous experience in a medical records / administration role within a health care setting dealing with confidential records.
- Demonstrated experience in working effectively in an administrative role requiring confidentiality, initiative, integrity, and sound judgement.
- The ability to produce detailed and accurate records and reporting.
- Ability to work independently with strong organisational skills and demonstrated ability to plan, manage and prioritise tasks and to deliver outcomes within tight timelines.
- Demonstrated ability to communicate effectively with diverse stakeholders across a range of cultures and professions.
- Demonstrated high level computer skills using the Microsoft Office suite of programs as well as the ability to use clinical practice software.
- The ability to interpret complex requirements and implement practical procedures and outcomes.
Desirable
- Qualification or working towards qualification in Health Administration/quality auditing or other relevant qualification.
- Demonstrated experience in conducting clinical audits.
- Demonstrated experience and competency in working with Communicare.
- Experience in working in an Aboriginal Community Controlled Health Service or similar complex environment.
IN RETURN WE OFFER
- 6 weeks annual leave.
- 5 days paid leave during end-of-year shut down (additional to annual leave).
- Salary packaging up to $15,990 per annum, plus additional packaging options.
- Career development and training opportunities
For further information please contact
Nicole Carter-Chief Medical Officer- Clinical Excellence | 08 8942 5***
Tiana McCoy- Executive Manager- Clinical Services (EM-CS) | 08 8942 5***
EMPLOYMENT IS SUBJECT TO
- Willing to undergo a Police Check.
- Ability and willingness to obtain a Working with Children Clearance (Ochre Card).
- Current driver's licence.
- Current CPR certificate or the preparedness to gain one within 6 months of commencement.
- Fully vaccinated against COVID-19 or an exemption as listed on the Australian Immunisation Register (AIR) be submitted.
- Full rights to work in Australia.
