Customer Success jobs in Abbotsford, VIC

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ENTERPRISE CUSTOMER SUCCESS MANAGER - ANZ (MELBOURNE BASED)

Own and oversee for the customer's onboarding, adoption, and advocacy across a portfolio of customers. Work with the customer to build success plans, establish critical goals, to aid the customer in achieving their objectives. Des...

CompanyCyberark
AddressMelbourne, VIC
CategoryManagement
SalaryPermanent
Date Posted 2 days ago See detail

Enterprise Customer Success Manager - ANZ (Melbourne based)

Cyberark

Melbourne, VIC

Permanent

Own and oversee for the customer's onboarding, adoption, and advocacy across a portfolio of customers. Work with the customer to build success plans, establish critical goals, to aid the customer in achieving their objectives. Des...

Customer Success Manager

Pointer Strategy

Melbourne, VIC

Permanent

Understand our client's needs and help them realise the benefit of expanding their use of our platform. Ensure clients are getting value from our platform. Impacting revenue by preventing churn and upselling existing clients. At l...

Customer Success Manager - ANZ (Melbourne based)

Zoom

Melbourne, VIC

Permanent

What you can expectAbout the TeamWhat were looking forExperience of working in a Customer Success role within the SaaS/UCaaS or CCaaS industryHave experience in Customer AdvocacyHave a proven track record of customer retention an...

Customer Success Manager

Trustpilot

Melbourne, VIC

Establish a relationship with our customers that ensures customers overall adoption and satisfaction with Trustpilot products, which will strengthen their adoption and ensure subscription renewal and reduce churn. Own the success...

Customer Success Manager

Fujifilm Business Innovation

Melbourne, VIC

Exciting opportunity to join a market-leading global organisation. Thrive in a dynamic workplace where innovation and initiative is valued. Roles based out of Canberra, Brisbane, Sydney and Melbourne. Align account strategy wit...

Customer Success & Quality Assurance Manager

Adflex Marketing

Richmond, VIC

# 1 - You must be a superstar with a can-do, team player attitude! Experience in a fundraising direct sales agency, fundraising agency and/or a direct sales agency is preferable. Strong attention to detail and process-oriented. H...

Customer Success Manager

Swoop Aero

Melbourne, VIC

$90,000-115,000 per year

As a Customer Success Manager (CSM), you will play a pivotal role in ensuring our customers achieve their desired outcomes and derive maximum value from our products.Key ResponsibilitiesCustomer Onboarding Lead the onboarding pro...

Timely - Customer Success Coach (Melbourne, Australia)

Evercommerce

South Yarra, VIC

Permanent

EverCommerce [Nasdaq: EVCM] is a leading service commerce platform, providing vertically tailored, integrated SaaS solutions that help more than 600,000 global service-based businesses accelerate growth, streamline operations, and...

Customer Success Specialist

Asahi Beverages

Melbourne, VIC

Permanent

Maintain and Grow Distributions: Drive growth in our Inside Sales Universe. Sell In Game Plan/NPD Initiatives: Promote new product development initiatives to your Inside Sales Universe and support field teams with gap closing init...

Customer Success Coordinator

Intelligencebank

Southbank, VIC

Contract

Be the first point of contact for Helpdesk tickets from customers. Investigate and respond to Helpdesk tickets and other tasks as assigned in accordance with SLAs and any established deadlines. Configuration of platform as requir...

Customer Success Launch Intern

Crowdstrike

Melbourne, VIC

Training

Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career...

Customer Success Manager

Trellix

Melbourne, VIC

You will be considered the lead customer liaison for strategic accounts Develop a trusted advisor relationship with customer key stakeholders and executive sponsors to fully understand customer's business strategy, technical envir...

Customer Success Consultant

Phocas Software

Melbourne, VIC

$85,000-113,000 per year

experience in a Customer Success or Account Management role, ideally within a SaaS environment. ability to understand your customers' industries, opportunities and challenges. interest in customer relationships focusing on retenti...

Customer Success Manager

Relx

Melbourne, VIC

Developing new relationships and being a trusted advisor to clients. Facilitate product development and identify requirements in relation to organizations ambition - navigate customer queries with relevant internal stakeholders....

SMB Customer Success Manager

Darktrace

Melbourne, VIC

Manage a portfolio of existing Darktrace customers, ensuring that each customer gains maximum utility from their Darktrace deployment. Manage customer escalations to resolution, leveraging cross-functional teams within the busines...

Customer Success Manager

Salesforce

Melbourne, VIC

Be the trusted point of contact for Marketing Cloud Signature customers.. Craft and implement a tailored Success Path, managing the Signature experience and customer health.. Forge strong bonds with customer IT and business leader...

Customer Success Manager

Techium Consulting Group

Melbourne, VIC

$110,000 - $130,000 a year

Demonstrated track record of high performance. Bring energy and innovative ideas to the team. Enjoy understanding customers' businesses and needs. Go above and beyond to achieve the right outcomes. Genuine in your efforts and supp...

SMB Customer Success Manager

Darktrace

Melbourne, VIC

Manage a portfolio of existing Darktrace customers, ensuring that each customer gains maximum utility from their Darktrace deployment. Manage customer escalations to resolution, leveraging cross-functional teams within the busines...

Customer Success Manager Lead, APAC

Upguard

Melbourne, VIC

Project management and driving success with customers around the world. Being the customers advocate internally. Building productive relationships with customers. Managing the APAC CSM team and being responsible for future hiring...

Customer Success Manager

Techium Consulting Group

Melbourne, VIC

Demonstrated track record of high performance. Bring energy and innovative ideas to the team. Enjoy understanding customers' businesses and needs. Go above and beyond to achieve the right outcomes. Genuine in your efforts and supp...

Customer Success Specialist - SaaS Platform

Attribute Group

Melbourne, VIC

Lead the onboarding process for new customers, ensuring a smooth transition to the platform. Build strong relationships with customers, serving as their trusted advisor and advocate. Provide proactive support and guidance to help...

Customer Success Specialist - SaaS Platform

Atlamgroup

Melbourne, VIC

This hugely successful local technology business has over 300 customers in Australia and is about to scale across the US. It is the perfect time to join a business like this, presenting the opportunity to actively impact their jou...

Enterprise Customer Success Manager

Glean Technologies, Inc.

Melbourne, VIC

Serve as the primary point of contact and trusted advisor for a select book of customers at Glean, build solid relationships, and understand their business issues to be solved by Glean. Conduct regular check-ins with customer stak...

Customer Success Sales - Construction SaaS

Essential Hr

Melbourne, VIC

Engage and acquire new customers via inbound and outbound sales channels. Showcase the power and versatility of our products through product demonstrations, effectively highlighting how our solutions align with the unique needs an...

Customer Success Advocate

Square

Melbourne, VIC

Spend the majority of your day (up to 80% of your shift) working with Square sellers by handling inbound phone inquiries in a fast-paced environment. Apply creative problem solving to seller inquiries with the support of your part...

Sr. Customer Success Manager, APAC

Lucid Software Inc.

Melbourne, VIC

Develop a deep understanding of the Lucid Suite, demonstrate how to incorporate Lucid into a customer's workflows, and how Lucid impacts business outcomes. Adopt strategies supporting customers to achieve their business objectives...

Director of Customer Success

Salesforce.com, Inc.

Melbourne, VIC

Serve as the single point of Customer accountability who is responsible for the orchestration of all Signature deliverables, experience, and customer health. Build and cultivate executive-level relationships with the customer's IT...

Customer Success - Customer Success Manager

Eptura

Melbourne, VIC

Who are we:Eptura is a global worktech company that provides software solutions for people, workplaces and assets to enable everyone to reach their full potential. You will identify opportunities for upselling, know when users are...

Customer Success Coach, Enterprise

Culture Amp

Melbourne, VIC

To get there, you'll bring a strong passion for collaborating with and helping others be successful, be it your customers or teammates. You will get creative with solutions, demonstrate perseverance, as well as work with others to...

Customer Success Coach, Mid-Market

Culture Amp

Melbourne, VIC

Partner with Mid-Market customers (200-1000 employees) to advance their employee feedback and performance strategy. Meeting with CPOs, Heads of People and also CEOs to have strategic customer conversations, alongside Account Manag...