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Full-time Senior Customer Success jobs in Sydney, NSW

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SENIOR CUSTOMER SUCCESS ANALYST

End to end ownership of customer communication from handling inbound enquiries via tickets, socials, chat and calls to occasional outbound calls for information, retention, cross- and up-selling (no sales cold calling). Assess com...

CompanyStake
AddressSydney, NSW
CategoryIT
SalaryPermanent
Date Posted a month ago See detail

Senior Customer Success Analyst

Stake

Sydney, NSW

Permanent

End to end ownership of customer communication from handling inbound enquiries via tickets, socials, chat and calls to occasional outbound calls for information, retention, cross- and up-selling (no sales cold calling). Assess com...

a month ago seen See more...

Senior Customer Success Manager, Company Registry

Atlamgroup

Sydney, NSW

Posted: 08/03/2024 Closing Date: 12/04/2024 Job Type: Permanent - Full Time Location: Sydney Job Category: Customer Success About Us Automic Group brings together modern purpose-built technology with a dynamic and experienced tea...

2 months ago seen See more...

Customer Success Manager New

Publift

Sydney, NSW

Permanent

A place where you can move your career forward, where youll be continuously backed to make new ideas happen, and the chance to do work that makes real, significant impact in the world. Were proud to be recognised as one of Austr...

13 hours ago seen See more...

Senior Customer Success Manager - 12 month FTC

Sonder Australia

Waterloo, NSW

500,000+ eligible members across multiple countries. 300 + team members, as well as an on-the-ground responder network. Trusted by major corporations, education providers, and government agencies. Drive customer activation and ad...

4 weeks ago seen See more...

Senior Data Customer Success Manager

S2M

Sydney, NSW

Client Relationship Management: Develop and nurture strong relationships with key accounts, ensuring high satisfaction levels and addressing client queries efficiently. Service Delivery and Quality Assurance: Oversee service deliv...

a month ago seen See more...

Customer Success Manager

Fujifilm Business Innovation

Sydney, NSW

Exciting opportunity to join a market-leading global organisation. Thrive in a dynamic workplace where innovation and initiative is valued. Roles based out of Canberra, Brisbane, Sydney and Melbourne. Align account strategy wit...

2 weeks ago seen See more...

Manager, Customer Success

Area 1 Security

Sydney, NSW

Lead the ANZ Customer Success organization, driving measurable positive business outcomes, customer satisfaction and retention and expansion across our customer base. Oversee the strategy and planning for the entire customer lifec...

2 weeks ago seen See more...

Service Desk Manager - Service Delivery & Customer Success

Genesis It Recruitment

Sydney, NSW

Permanent Full Time. Sydney CBD Office Location. Flexible/Hybrid Working Arrangement. Lead the Service Desk and service management function, ensuring prompt and efficient resolution of customer inquiries and issues. Implement and...

2 weeks ago seen See more...

Account Manager - Customer Success - Accounting Services - Film & TV Production

Entertainment Partners

Sydney, NSW

Manage the response to internally referred Studio Production opportunities. They will typically be referred by our Studio sales team in the US or local management contact in Australia. Coordinate and handhold the onboarding of Cli...

2 weeks ago seen See more...

Manager, Customer Success

Cloudflare

Sydney, NSW

Permanent

Lead the ANZ Customer Success organization, driving measurable positive business outcomes, customer satisfaction and retention and expansion across our customer base. Oversee the strategy and planning for the entire customer lifec...

2 weeks ago seen See more...

Customer Success Representative

Paidright

Sydney, NSW

$65,000-100,000 per year

Learning to understand the needs, goals, and issues each customer faces & assisting our team in delivering with excellence. Participating in meetings with customers, keeping notes and tracking actions. Project coordination includi...

3 weeks ago seen See more...

Customer Success Manager

Employment Hero

Sydney, NSW

$90,000-95,000 per year

Act as the primary point of contact for assigned clients, building strong relationships and understanding their business needs and goals. Collaborate with clients to develop and execute tailored success plans, ensuring they achiev...

3 weeks ago seen See more...

Manager, Technical Customer Success - SMB

Microsoft

Sydney, NSW

Act as a strategic partner to executive-level business and technical decision makers (e.g., C-level) to guide customers in their digital and business transformation.Leverage expertise in relationship building and influencing to m...

4 weeks ago seen See more...

Customer Success Manager (Technical Service Delivery)

Genesis It Recruitment

Sydney, NSW

$130,000 - $130,000 a year

Permanent Full Time. Sydney CBD Office Location. Flexible/Hybrid Working Arrangement. Lead the service desk and service management function, ensuring prompt and efficient resolution of customer inquiries and issues. Implement and...

4 weeks ago seen See more...

Service Delivery Manager (Customer Success)

Genesis It Recruitment

Sydney, NSW

$120,000 - $130,000 a year

Permanent Full Time. Sydney CBD Office Location. Flexible/Hybrid Working Arrangement. Lead the service desk and service management function, ensuring prompt and efficient resolution of customer inquiries and issues. Implement and...

4 weeks ago seen See more...

Customer Success Manager (Technical Service Delivery)

Atlamgroup

Sydney, NSW

Permanent Full Time Sydney CBD Office Location Flexible/Hybrid Working ArrangementOur client is a premier Cyber Security services company specialising in comprehensive tools, expertise, and support to enhance organisations? Implem...

4 weeks ago seen See more...

Customer Success Specialist (Top Tier)

Freshworks

Sydney, NSW

Professionally manage relationships with a portfolio of assigned accounts. Build executive relationships within the customers organization. Make sure you exceed customer retention goals and ensure consistently high retention rates...

4 weeks ago seen See more...

Customer Success Consultant

Phocas Software

Sydney, NSW

$85,000-110,000 per year

experience in a Customer Success or Account Management role, ideally within a SaaS environment. ability to understand your customers' industries, opportunities and challenges. interest in customer relationships focusing on retenti...

a month ago seen See more...

Customer Success Trainer

Aristocrat

Sydney, NSW

Sales and Customer Success Process ImprovementExperiment with new ideas, processes and tools to improve and scale the way that we engage with customers Customer Query HandlingServe as the subject matter expert for the product/s...

a month ago seen See more...

Senior Customer Service Officer

Atlamgroup

Sydney, NSW

$93,295 - $102,941 a year

Senior Customer Service Officer Location: Bathurst - flexible Term: Ongoing/ Full-Time Grade: Clerk Grade 5/6 Salary Range: $ $93,295 - $102,941 per annum, plus super and leave loading Branch and Division:Registry and Regulatory...

a month ago seen See more...

Customer Success Manager

Airwallex

Sydney, NSW

Manage the lifecycle of our longtail self-serve customer base by creating the strategy and executing initiatives and campaigns. Promote the advantages of using the Airwallex platform and ensure our customer base is utilising it in...

a month ago seen See more...

Customer Success Manager Lead, APAC

Upguard

Sydney, NSW

We obsessively seek out elegant, robust ways to enable our customers to find, acknowledge, and remediate cyber risk. #LI-BW1UpGuard is a Certified Great Place to Work in the US, Australia, UK and India, establishing its position...

a month ago seen See more...

Customer Success Manager

Weel

Sydney, NSW

Our funding is being put to good use, helping us to grow and strengthen our product offering, and most importantly, invest in a team of exceptionally talented people.A number of notable highlights and accolades we're proud to incl...

a month ago seen See more...

Customer Success Manager

Telus Communications

Sydney, NSW

Maintain the highest level of client loyalty by developing relationships at all levels within the client organisation, particularly the C-level executives. Conduct ongoing business reviews that measure client success and build pla...

a month ago seen See more...

Account Manager (Customer Success / FMCG Clients)

Euromonitor International

Sydney, NSW

Sales Pipeline FulfilmentEnsure the top of the sales pipeline is adequately filled with quality leads Relationship BuildingMaintain trusted relationships with key stakeholders to help them achieve their goals, and grow revenue...

a month ago seen See more...

Bookkeeping, Accounting - Customer Success Specialist - QuickBooks - On-site

Concentrix

Sydney, NSW

$80,000 - $80,000 a year

Full Time Opportunity. Located in Sydney CBD. Must be an Australian Citizen or Permanent Resident. Be the catalyst for change and progress, welcoming and onboarding mid-career Accountants and Bookkeeping firms in the ANZ region to...

a month ago seen See more...

Customer Success Manager

Kennedy Reid

Sydney, NSW

$110,000 - $120,000 a year

Managing a small team of customer service advisors. Building strong, long-standing relationships with clients. Scheduling Service calls. Ensure all Systems are accurately updated. Implementing & managing changing processes withi...

a month ago seen See more...

Senior Customer Experience Specialist

Honeywell

Sydney, NSW

Taking customer service calls and emails (heating, ventilation, air conditioning, fire& alarm systems, cyber-security incidents, alarm monitoring, Vector customers, Instant Alert, TAC); Logging issues in Honeywell ticketing syste...

a month ago seen See more...

Customer Success Manager, Enterprise

Procore Technologies

Sydney, NSW

Foster trust and build meaningful relationships with key stakeholders and Executives to gain a deep understanding of customers' business goals. Grow our customer partnerships through providing world class customer service and solv...

a month ago seen See more...

Senior Customer Service Supervisor

Private Advertiser

Sydney, NSW

$70,000 – $80,000 p.a. plus Super

Inbound Customer Calls on Sales and Support Enquiries. Deal with Customer Email enquiries. Being the first level support for the Customer Service team, coaching and supporting them to deliver an exceptional customer experience and...

a month ago seen See more...

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