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IT SERVICE DESK COORDINATOR

prioritise and categorise tickets according to the process (ITIL) for Service Technicians. log all incidents and track progress through the ITSM System (ServiceNow). maintain accurate records of incidents and service requests in o...

CompanyVentora Group
AddressStapylton, QLD
CategoryIT
Date Posted a month ago See detail

IT Service Desk Coordinator

Ventora Group

Stapylton, QLD

prioritise and categorise tickets according to the process (ITIL) for Service Technicians. log all incidents and track progress through the ITSM System (ServiceNow). maintain accurate records of incidents and service requests in o...

IT Help Desk Support Engineer Level 2

Secom Technology

Kingsgrove, NSW

Their aim is to get the best out of their team and provide great customer service to their clients. Candidates will be required to demonstrate skills and competencies in incident management, problem solving and customer communicat...

IT Help Desk Support | Brisbane QLD

Corestaff

Brisbane, QLD

Answer phone calls for incoming incident and service requests. Resolve requests or assign to the appropriate resolver group. Ensure overall customer service experience is of a high standard phone interaction, feedback, explanati...

IT Level 1 Help Desk

Brilliant Technologies

Cairns, QLD

Providing technical assistance to clients and customers. Helping clients and customers identify technical issues. Quickly troubleshooting minor IT issues. Monitor internal diagnostic tools to sustain efficient workflows. Escalati...

IT Service Desk Technician

Jeld-Wen

Stapylton, QLD

Permanent

minimum 2 years experience within an IT environment. experience across MS Office 365, Networks, Hardware and Systems Administration. knowledge of Windows servers and Active Directory. understanding of phone systems and Apple mobil...

IT Service Desk Technician

Ventora Group

Stapylton, QLD

Permanent

minimum 2 years experience within an IT environment. experience across MS Office 365, Networks, Hardware and Systems Administration. knowledge of Windows servers and Active Directory. understanding of phone systems and Apple mobil...

Expression of Interest - IT Service Desk Engineer

Fingerprint For Success

Sydney, NSW

Permanent

Help job seekers get discovered by our partners based on their anticipated hiring needs. Provide optional support and resources for job seekers in their career endeavours. Help individuals understand, and bring out the best in the...

IT Service Desk Officer

The Hester Hornbrook Academy

Hester, WA

Permanent

Ongoing Full-Time oppuruntiy with Hester Hornbrook Academy. Competitive remuneration package with salary packaging benefits available. Be apart of a team with a great culture that is values driven. Individual in class student supp...

IT Service Desk Technician

Bdo

Brisbane, QLD

Permanent

Accurate recording of client and incident details and troubleshooting their progress;. Initial investigation of incidents and service requests;. Resolution or escalation of incidents and service requests, often using automated or...

IT Support / Help Desk Officer

Cybersquad It Consulting

Unley, SA

IT Help-Desk Support to medical professionalsMicrosoft Windows; VMware Horizon; Server; Exchange; 365; Azure; 3CX; Etc.Medical Applications: Best Practice; Medical Director; Zedmed; Medicare; Etc. Microsoft Windows; VMware Horizon...

IT Service Desk Analyst

Seven

Canberra, ACT

Logging all incidents and requests, and collecting the required information through an effective customer conversation. Assessing, triaging, researching, and resolving basic incidents and requests regarding the use of IT services....

IT Service Desk Analyst - Canberra

Seven West Media

Canberra, ACT

Logging all incidents and requests, and collecting the required information through an effective customer conversation. Assessing, triaging, researching, and resolving basic incidents and requests regarding the use of IT services....

IT Service Desk Coordinator

Ventora Group

Helensvale, QLD

prioritise and categorise tickets according to the process (ITIL) for Service Technicians. log all incidents and track progress through the ITSM System (ServiceNow). maintain accurate records of incidents and service requests in o...

IT Service Desk & Workplace Specialist

Emmbr

New South Wales

* One of Australia's largest fintech startups.This role is a unique opportunity for a driven level 2/3 Service Desk specialist to join an organisation where they have the freedom to learn and grow.This Australian fintech startup a...

IT Service Desk Support Technician

Melbourne Grammar School

Melbourne, VIC

Possess excellent IT knowledge and skills. Have a strong background in customer focused environment. Be able to adapt to the changing technologies of the School, coupled with excellent troubleshooting skills. Have sound knowledge...

IT Support/Service Desk

Paxus

Brisbane, QLD

Proven experience in customer engagement. Experience providing first-line support to end users. Experience working within an ITSM. Knowledge and resolutions of Windows 10/11 Operating Systems. Knowledge and resolutions of the end...

Level 2 IT Support Engineer/Service Desk Engineer

Emanate Technology

Sandringham, VIC

Previous Managed Service Environment. Excellent communication skills, both written and verbal. Previous experience providing Helpdesk/Desktop support. Experience and knowledge supporting Windows Desktop environments (Windows Deskt...

IT Service Desk Analyst - Shift Work - Perth CBD

Talent International

Perth, WA

Opportunity to go permanent . Start date 3rd June . Major resource company with high paced, vibrant work environment. Minimum 3 years working on a IT Service Desk. ITIL v4 foundation (minimum). Experience in a high-pressure enviro...

Level 2 IT Service Desk Engineer

Fcb Group

North Sydney, NSW

Employer of Choice; values driven with people-first mindset . Genuine recognition for your effort & contribution. Growing IT team and business with a UK parent company. Fun, social & supportive culture; fitness challenges, char...

IT Service Desk & Workplace Specialist

Emmbr

Sydney, NSW

Work in a company dedicated to employee growth and development. $90-100k +super +10% bonus. One of Australia's largest fintech startups. Ensure the success of the Service Desk and workplace team. Seamless onboarding and offboardin...

IT Service Desk Intern

Accounts Nextgen

Sydney, NSW

Gain real life hands-on experience through a 12-week internship with a reputable Australian business. Receive industry-leading training to prepare you for the internship, covering the most in-demand soft skills, incl. communicatio...

IT Service Desk Coordinator

Ventora

Helensvale, QLD

prioritise and categorise tickets according to the process (ITIL) for Service Technicians. log all incidents and track progress through the ITSM System (ServiceNow). maintain accurate records of incidents and service requests in o...

IT Support Officer | 6 week contract | Help Desk experience

Shankar Pillai

Melbourne, VIC

Provide first-line technical support to employees via phone, email, or in person. Troubleshoot hardware, software, and network issues. Install, configure, and maintain computer systems and software. Assist with IT equipment setup...

IT Service Desk Manager

Novum Global

Melbourne, VIC

Lead and manage the IT support services desk team, including hiring, training, and performance management. Oversee the day-to-day operations of the support services desk, ensuring timely response and resolution of technical issues...

Service Desk IT Support Engineer

Each

Ringwood, VIC

Full-time ongoing position. Located at EACHs corporate office inRingwood. Hybrid working conditions.. $75,000 to $88,000pa depending on experience+ Super + GenerousSalary Packagingbenefits of up to $18,550 Proven track...

IT Support Technician Help Desk

Beyond The Box

Essendon, VIC

Ability to troubleshoot problems and work systematically to find a solution. A friendly and confident personality who can relate well with others. Solid knowledge and understanding of a typical network infrastructure including wir...

IT Service Desk - Casual

Country Road

Melbourne, VIC

Deliver high quality and responsive customer service to all our employees. Problem-solving technical issues and escalate issues when necessary. Open and close tickets adhering to ITIL standards using ServiceNow. Collaborate with y...

IT Help Desk Team Member - MSP

Techbrain

Subiaco, WA

TB Champions Award to recognise top jobs that exceed expectations, overcome challenges and demonstrate the value of collaboration. Growth & Learning Award to recognise outstanding individual focus on development. WOW Award to re...

IT Service Desk Analyst

Mosaic Brands Ltd

Rosebery, NSW

Immediate start! Permanent role, Rosebery location, close to transport links and great local cafes. Provide support to internal users and ensure infrastructure requests are addressed efficiently. Apply your strong communication sk...

IT Service Desk Support Officer (Multiple Opportunities) - APS Level 4

Attorney-General's Department

Canberra, ACT

$74,679-81,085 per year

Ongoing. Salary: $74 679 to $81 085 plus 15.4% superannuation. Canberra, ACT. Provide a superior client-focused information and technology support service to clients in all areas of the department and the minister's office. Log, r...