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Senior Customer Success jobs in Melbourne, VIC

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SENIOR CUSTOMER SERVICE OFFICER

You are an enthusiastic Customer Service professional and supervisor, with a track record of success in the provision of front-of-house services to a diverse client group. A strong communicator, collaborator and team player, with...

CompanyHeathcote Health
AddressMelbourne, VIC
CategoryCustomer Service
Job typeFull time, Permanent
Date Posted a month ago See detail

Senior Customer Service Officer

Heathcote Health

Melbourne, VIC

You are an enthusiastic Customer Service professional and supervisor, with a track record of success in the provision of front-of-house services to a diverse client group. A strong communicator, collaborator and team player, with...

a month ago seen See more...

SMB Customer Success Manager

Darktrace

Melbourne, VIC

Manage a portfolio of existing Darktrace customers, ensuring that each customer gains maximum utility from their Darktrace deployment. Manage customer escalations to resolution, leveraging cross-functional teams within the busines...

a month ago seen See more...

Customer Success Manager Lead, APAC

Upguard

Melbourne, VIC

Project management and driving success with customers around the world. Being the customers advocate internally. Building productive relationships with customers. Managing the APAC CSM team and being responsible for future hiring...

a month ago seen See more...

Senior Customer Service Officer

Parliament Of Victoria

Melbourne, VIC

You are an enthusiastic Customer Service professional and supervisor, with a track record of success in the provision of front-of-house services to a diverse client group. A strong communicator, collaborator and team player, with...

a month ago seen See more...

Customer Success Manager

Techium Consulting Group

Melbourne, VIC

Demonstrated track record of high performance. Bring energy and innovative ideas to the team. Enjoy understanding customers' businesses and needs. Go above and beyond to achieve the right outcomes. Genuine in your efforts and supp...

a month ago seen See more...

Customer Success Specialist - SaaS Platform

Attribute Group

Melbourne, VIC

Lead the onboarding process for new customers, ensuring a smooth transition to the platform. Build strong relationships with customers, serving as their trusted advisor and advocate. Provide proactive support and guidance to help...

a month ago seen See more...

Customer Success Specialist - SaaS Platform

Atlamgroup

Melbourne, VIC

This hugely successful local technology business has over 300 customers in Australia and is about to scale across the US. It is the perfect time to join a business like this, presenting the opportunity to actively impact their jou...

a month ago seen See more...

Enterprise Customer Success Manager

Glean Technologies, Inc.

Melbourne, VIC

Serve as the primary point of contact and trusted advisor for a select book of customers at Glean, build solid relationships, and understand their business issues to be solved by Glean. Conduct regular check-ins with customer stak...

2 months ago seen See more...

Senior Customer Service Officer

Victorian Government

Melbourne, VIC

* You value continuous improvement and have an interest in joining a team who are committed to exceptional service delivery with a passion for locally sourced food and beverages.Why join us?Be part of the iconic, heritage-listed P...

2 months ago seen See more...

Customer Success Sales - Construction SaaS

Essential Hr

Melbourne, VIC

Engage and acquire new customers via inbound and outbound sales channels. Showcase the power and versatility of our products through product demonstrations, effectively highlighting how our solutions align with the unique needs an...

2 months ago seen See more...

Customer Success Advocate

Square

Melbourne, VIC

Spend the majority of your day (up to 80% of your shift) working with Square sellers by handling inbound phone inquiries in a fast-paced environment. Apply creative problem solving to seller inquiries with the support of your part...

2 months ago seen See more...

Sr. Customer Success Manager, APAC

Lucid Software Inc.

Melbourne, VIC

Develop a deep understanding of the Lucid Suite, demonstrate how to incorporate Lucid into a customer's workflows, and how Lucid impacts business outcomes. Adopt strategies supporting customers to achieve their business objectives...

2 months ago seen See more...

Director of Customer Success

Salesforce.com, Inc.

Melbourne, VIC

Serve as the single point of Customer accountability who is responsible for the orchestration of all Signature deliverables, experience, and customer health. Build and cultivate executive-level relationships with the customer's IT...

2 months ago seen See more...

Customer Success - Customer Success Manager

Eptura

Melbourne, VIC

Who are we:Eptura is a global worktech company that provides software solutions for people, workplaces and assets to enable everyone to reach their full potential. You will identify opportunities for upselling, know when users are...

2 months ago seen See more...

Customer Success Coach, Enterprise

Culture Amp

Melbourne, VIC

To get there, you'll bring a strong passion for collaborating with and helping others be successful, be it your customers or teammates. You will get creative with solutions, demonstrate perseverance, as well as work with others to...

2 months ago seen See more...

Customer Success Coach, Mid-Market

Culture Amp

Melbourne, VIC

Partner with Mid-Market customers (200-1000 employees) to advance their employee feedback and performance strategy. Meeting with CPOs, Heads of People and also CEOs to have strategic customer conversations, alongside Account Manag...

2 months ago seen See more...

Customer Success Manager

Cision

Melbourne, VIC

Permanent

Serve as the primary point of contact for the customer during and post-implementation of the Brandwatch suite. Develop a trusted advisor relationship with customer stakeholders to drive product adoption. Educate customers on how t...

2 months ago seen See more...

Sr. Customer Success Manager, APAC

Lucid Software

Melbourne, VIC

Permanent

Develop a deep understanding of the Lucid Suite, demonstrate how to incorporate Lucid into a customer's workflows, and how Lucid impacts business outcomes. Adopt strategies supporting customers to achieve their business objectives...

2 months ago seen See more...

Senior Customer Contact Specialist

Judo Bank

Melbourne, VIC

Permanent

Being an expert in looking after our customers. Solving problems and being able to provide advice to others in the team you're supporting so they can excel. Working in a diverse workforce where you can bring your own capabilities,...

2 months ago seen See more...

Senior Customer Relations Consultant

Smaart Recruitment

Melbourne, VIC

$70,000 - $70,000 a year

3-5 years retail experience in watches, jewelry, or luxury goods. Exceptional communication skills, both verbal and written. A keen eye for detail and a talent for active listening. A passion for timepieces. Experience in all aspe...

2 months ago seen See more...

Senior Customer Service Officer

Safe Transport Victoria

Melbourne, VIC

$92,332 - $104,762 a year

High-quality, high-volume case management often involving complex matters within a legal or regulatory setting. Customer-centric focus working with multiple service providers and agencies to finalise applications relating to safet...

2 months ago seen See more...

VP Customer Success

Think And Grow Group

Melbourne, VIC

You will be responsible for the day to day requirements of the office and wellbeing of all employees in AU office, from Culture, Engagement, and Retention.. You will be responsible for all customers, understanding their needs, pr...

2 months ago seen See more...

Customer Success Manager

Eptura

Melbourne, VIC

Manage a portfolio of accounts by thoroughly understanding drivers, identifying opportunities for growth, and managing risks. Help customers translate their strategic use cases into company solutions and communicate a clear ROI to...

2 months ago seen See more...

Customer Success Manager

Brandwatch

Melbourne, VIC

. Serve as the primary point of contact for the customer during and post-implementation of the Brandwatch suite. Develop a trusted advisor relationship with customer stakeholders to drive product adoption. Educate customers on how...

2 months ago seen See more...

Customer Success Coordinator

Xplor Technologies

Melbourne, VIC

You'll be a proactive member of your team advocating customer needs internally, owning their challenges and working on ways to prevent them from recurring. You'll provide the initial response to tickets and assign incoming tickets...

2 months ago seen See more...

Timely - Customer Success Coach (Melbourne, Australia)

Evercommerce

South Yarra, VIC

Permanent

EverCommerce [Nasdaq: EVCM] is a leading service commerce platform, providing vertically tailored, integrated SaaS solutions that help more than 600,000 global service-based businesses accelerate growth, streamline operations, and...

3 weeks ago seen See more...

Customer Success Coordinator

Intelligencebank

Southbank, VIC

Contract

Be the first point of contact for Helpdesk tickets from customers. Investigate and respond to Helpdesk tickets and other tasks as assigned in accordance with SLAs and any established deadlines. Configuration of platform as requir...

3 weeks ago seen See more...

Senior Account Manager, Large Customer Sales (Fixed-Term Contract)

Google

Melbourne, VIC

Bachelor's degree or equivalent practical experience.. 5 years of experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing role. Master's degr...

4 weeks ago seen See more...

Senior Project Coordinator – Custom Homes

Marble Group

Melbourne, VIC

Permanent

Our contacts are yours. Let us do the legwork in delivering the latest opportunities in your industry.First NameLast NameEmailLocationIndustryI would like to be notified:I accept the *Sign me upThanks for subscribing!You can now l...

a month ago seen See more...

Senior Developer - Customer Platforms

Myob Group Ltd.

Melbourne, VIC

Solid experience working as a Senior Software Developer within a variety of teams and contexts. Well-versed in modern languages such as Java, Kotlin, JavaScript, Typescript, etc. Experience in building web apps using modern framew...

a month ago seen See more...

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