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Service Desk Manager jobs in Altona North, VIC

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IT SERVICE DESK MANAGER

Lead and manage the IT support services desk team, including hiring, training, and performance management. Oversee the day-to-day operations of the support services desk, ensuring timely response and resolution of technical issues...

CompanyI2 Management Pty Ltd
AddressMelbourne, VIC
CategoryIT
Job typeFull time
Date Posted 2 weeks ago See detail

IT Service Desk Manager

I2 Management Pty Ltd

Melbourne, VIC

Lead and manage the IT support services desk team, including hiring, training, and performance management. Oversee the day-to-day operations of the support services desk, ensuring timely response and resolution of technical issues...

2 weeks ago seen See more...

Service Desk Manager

Trc Group

Melbourne, VIC

$100,000 - $120,000 a year

Manage the delivery of support to internal and external stakeholders to agreed Service Levels. Identify trends and advise Head of IT Operations of emergent problems. Report on Service Levels, identifying trends and areas for impro...

a month ago seen See more...

Service Desk Manager

Davies Collison Cave

Melbourne, VIC

Lead the Service Desk (SD) team to achieve the best customer service outcomes by coaching, mentoring, training, and effectively directing the teams day-to-day activities. Develop a standard operating procedure to rollout across t...

2 months ago seen See more...

IT Service Desk Manager

Nous Group

Melbourne, VIC

Coach and lead the IT Service Desk team based across Melbourne, Sydney and Toronto Canada to deliver exceptional service and develop professionally. Act as the key escalation point for process, service and technical questions and...

2 months ago seen See more...

Manager- Service Desk

Mercy Health Vic

Melbourne, VIC

Minimum 3 years of experience in IT Service Desk leadership. Minimum ITIL and/or ISO/IEC 20000 certification: Foundation. Proven experience in managing a high-performing Service Desk team, ideally in a complex environment. Experie...

2 weeks ago seen See more...

Customer Service Manager

The Trustee For Statewide Unit Trust

Altona, VIC

$70,000 - $70,000 a year

We make every effort to provide our clients with industry-leading facilities and peace of mind with our state-of-the-art technology and highly qualified staff. We will continue to grow and expand our business by maintaining a cult...

a week ago seen See more...

Manager- Service Desk

Mercy Health

Richmond, VIC

Minimum 3 years of experience in IT Service Desk leadership. Minimum ITIL and/or ISO/IEC 20000 certification: Foundation. Proven experience in managing a high-performing Service Desk team, ideally in a complex environment. Experie...

2 weeks ago seen See more...

Service Desk Analyst

Fujitsu

Docklands, VIC

Permanent

The Service Desk Agent is accountable to fulfil the following responsibilities:. Provide a high level of customer service throughout all communications with the end user. All contacts are to be captured and recorded into the stand...

7 days ago seen See more...

Business Services Manager

Synchronise Resourcing

North Melbourne, VIC

Permanent

Collaborate with the Finance Manager to establish and implement efficient internal finance practices. Oversee accounts payable and receivable functions, ensuring timely payments and accurate bookkeeping. Manage a team of administr...

7 days ago seen See more...

Customer Service Manager

Swc Security

Altona, VIC

$70,000 - $70,000 a year

Have an AQF Diploma qualification or higher in a relevant area and at least 2 years of relevant work experience. Excellent interpersonal and communication skills. Strong problem-solving and decision-making abilities Looking for ca...

2 weeks ago seen See more...

Executive General Manager - Services

Orchard Talent Group

West Footscray, VIC

Assist in expanding and diversifying services through targeted strategic opportunities. Coordinate the compilation of operating budgets and forecasts. Be responsible for the achievement of profitable growth across the Services div...

a week ago seen See more...

Service Manager - Heavy Vehicles

Protech

Derrimut, VIC

$120,000 - $130,000 a year

ABOUT THE ROLE$120-130k pa + super + car allowanceThis is an ongoing role offering full time hours with a view to permanencyLooking to start immediatelyKEY RESPONSIBILITIESManaging a team of workshop Supervisors and Service Ad...

a week ago seen See more...

Customer Service Manager

Slade Group

North Melbourne, VIC

Lead the day-to-day operations of the Customer Service department. Manage clinic schedules to maximize opportunities and services. Effectively handle complex Customer Service objections and complaints. 4+ years experience in leadi...

a week ago seen See more...

Manager Service Enablement Western Treatment Plant

Melbourne Water

Docklands, VIC

Contract

Reporting to the newly appointed Head Of Service Enablement; Sean Hanrahan. This is a pivotal role within the Service & Asset Lifecycle Portfolio. As the Manager Service Enablement, Western Treatment Plant you will be responsible...

6 days ago seen See more...

Service Desk Analyst

Specsavers

Melbourne, VIC

Permanent

Quarterly bonus scheme. Two free pairs of glasses each year. On-site free parking. Birthday leave, Volunteer leave and Paid Parental Leave. Health & Wellbeing programs. Fully funded social club - provides a wide range of activitie...

5 days ago seen See more...

General Manager Security Services

Private Advertiser

Williamstown, VIC

Provide visionary leadership to advance our mission and vision within the industry. Develop and execute strategic plans to drive growth, advocacy, and engagement among stakeholders. Provide leadership in developing and executing B...

2 weeks ago seen See more...

Senior Service Desk Technician

Rapid7

Melbourne, VIC

Permanent

To deliver stellar customer experience in supporting our users across a variety of tools, services and platforms. Timely and effective resolutions are expected while ensuring that key performance targets are met.In this role, you...

6 days ago seen See more...

Head of Service Management

Beyond Bank Australia

Melbourne, VIC

Permanent

Build strong teams with diverse skills aligned with BBA's mission, vision, and values. Lead the development and implementation of IT Service Management strategy and annual plan. Manage and report on performance, setting objectives...

6 days ago seen See more...

Customer Service Manager (Practice Manager)

Lort Smith Animal Hospital

North Melbourne, VIC

Provide direction, oversee and manage the Client Relations team; effectively prioritising and coordinating staff to ensure appropriate shift coverage and resourcing is maintained. Guide and mentor your team, role modelling resilie...

2 weeks ago seen See more...

Level 1 - Service Desk Technician

Total Computer Technology

Port Melbourne, VIC

Position in a well established Managed Service Provider. Fun, fast paced team environment. On the job training provided. Vast potential for career growth. Port Melbournelocation. General interest in IT. Knowledge and understandin...

2 weeks ago seen See more...

Service Excellence Manager

Hostplus

Melbourne, VIC

Permanent

Building and managing a governing framework across key areas of the servicing model. Leading continuous improvement programs to drive changes across the business and external provider. Ensuring completeness of all internal and ext...

2 days ago seen See more...

Service Desk

Michael Page

Melbourne, VIC

$70,000-71,000 per year

Service Desk ticket management (e.g., Service Now). User/Account administration (e.g., Active Directory, Business Systems). IT Asset Management (hardware & software). Microsoft experience (Teams, 365, Windows 10). Remote Desktop s...

6 days ago seen See more...

Building Services BIM Manager

Cundall

Melbourne, VIC

Permanent

The TeamThe worlds first engineering consultant to be certified carbon neutral, Cundalls mission is to provide a pathway to net-zero-carbon for all the buildings we design. We need engineers and technicians who share this passio...

5 days ago seen See more...

Senior Direct Marketing Manager, Design & Services - Australia or Spain Remote

Cimpress/Vista

Richmond, VIC

Permanent

Strategize, develop and implement best in class data-driven email marketing strategy and roadmap plans that support conversion, engagement & optimised initial purchases for the design and services portfolio. Conduct A/B testing of...

yesterday seen See more...

Service Desk Officer

Mpau Technology

Melbourne, VIC

Responding to support requests and inquiries from end-users in a professional and timely manner. Troubleshooting hardware and software issues related to desktops, laptops, printers, and other peripherals. Installing, configuring,...

2 weeks ago seen See more...

Field Services Manager

4D Doors

Melbourne, VIC

Coordinating a Field Service administration team to deliver key business installation and service numbers. Spending time out in the field, onsite with Installers and Service Technicians, building relationships and learning the Bus...

2 weeks ago seen See more...

Building services manager - Tier one builder

Design & Build Recruitment

Melbourne, VIC

$250,000 - $250,000 a year

Manage design for the Building Services packages across the project - Mechanical, Electrical & Hydraulic. Oversee coordination, installation and commissioning of Building services. Programming, scheduling & subcontractor managem...

2 weeks ago seen See more...

Lead Services Manager (Data Centres)

Hickory Hr Pty Ltd

Truganina, VIC

Work-Life Balance: Enjoy a balanced work-life schedule with a standard 5-day work week. Continuous Career Advancement: Unlock your potential through ongoing career development and growth prospects. Employee Wellbeing: Access our E...

2 weeks ago seen See more...

Service Desk Specialist

Just Group

Melbourne, VIC

Receiving and responding to IT queries including trouble shooting scanner, POS system technical issuesand a multitude of Support Officeinquiries. Ensure every phone query is dealt with professionally and accurately recorded in o...

2 weeks ago seen See more...

Technical Services Manager (Power, Renewable Energy)

Programmed Go

Melbourne, VIC

Lead technical aspects of project development from pre-feasibility to delivery, overseeing engineering consultants and contractors. Act as the technical representative, providing oversight for projects managed by partners, particu...

2 weeks ago seen See more...

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What companies are hiring for Service Desk Manager jobs in Victoria?

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