Service Desk Manager jobs in Melbourne, VIC

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SERVICE MANAGEMENT SENIOR SPECIALIST (AIRLINES)

Serve as the primary point of contact for clients, facilitating clear and effective communication regarding operational items, critical incidents, and customer events such as upgrades, sales planning, and disaster recovery coordin...

CompanyAmadeus
AddressMelbourne, VIC
CategoryConsulting
Job typeFull time
Date Posted 2 months ago See detail

Service Management Senior Specialist (Airlines)

Amadeus

Melbourne, VIC

Serve as the primary point of contact for clients, facilitating clear and effective communication regarding operational items, critical incidents, and customer events such as upgrades, sales planning, and disaster recovery coordin...

Field Service Manager

Kone Elevators

Melbourne, VIC

Planning and delivering repair/maintenance works. Monitoring material inventory control and technician rostering. Managing performance and skill development of the team. Spending time out in the field developing business relations...

Service desk agent

Found People

Melbourne, VIC

Strong foundational knowledge in IT principles and a keen interest in technology. Strong foundational knowledge in Q-SYS, Dante, and Bosch Praesideo/Praesensa. Excellent problem-solving skills, with a methodical and logical approa...

Service Desk Analyst

Latitude Financial Services

Melbourne, VIC

On the job training provided . Shift penalties apply for public holiday work . We focus on quality 50 to 60 tickets per week per person. 130 Lonsdale Street - Melbourne CBD. . Provide first-line support by telephone, email, and on...

Service Desk Analyst

Fourquarters Recruitment

Melbourne, VIC

Providing Level 1/2 IT Service Desk support to staff. Ensuring all tickets are actioned in a timely manner. Performing regular system checks. Maintaining and updating system documentation as required. Ownership of induction proce...

Customer Service Manager

Peoplebank

Melbourne, VIC

Over 5 years of experience in a support environment. Excellent presentation skills, comfortable with presenting to senior management level. Strong account and stakeholder management skills. Proven skills in incident and problem ma...

Sales Director - Field Service Management - APAC

Akkodis

Melbourne, VIC

Develop and execute sales strategies to drive revenue growth for Field Service Management solutions and services in the APAC region. Collaborate with global and regional sales and consulting leaders to align sales efforts and acco...

Large Format - Customer Service Manager

Frontline Recruitment Group

Melbourne, VIC

Leadership: Leading the team on delivering high standards of Customer Service. Coaching: Guiding the team to educate customers on products, demonstrating features and benefits, and fostering genuine relationships. Operational Exce...

Level 2.5 Service Desk Engineer

Hays Recruitment

Melbourne, VIC

Drawing on knowledge thats unique to our scale, our commitment to understanding your needs and our ability to meaningfully innovate we are more than just a specialist recruitment business. By providing advice, insights and expert...

Service Desk Analyst

Programmed Maintenance Services

Melbourne, VIC

2 x Auckland and 1 x Melbourne. Dynamic and friendly team environment. Be part of an established brand with real career progression opportunities . Receiving and recording calls from end users & keeping users informed of ticket st...

Service Desk Specialist

Kangan Institute

Melbourne, VIC

Bachelor's degree in a relevant field or lesser degree with extensive experience. Working knowledge of ICT ticketing systems. Understanding of SLAs. Accountable for one's work from start to finish. Flexible but methodical and thor...

Helpdesk Analyst/ Service Desk Consultant

Kit Consulting Group

Melbourne, VIC

Well established NFP organisation working within aged care. Onsite 3 days a week with HO located in the Melbourne CBD. Strong Customer Service or Service Desk experience. 3 month initial contract with a view to extension. Answer...

Service Desk Officer

Talent International

Melbourne, VIC

Providing level 1 support connecting into users pcs to diagnose and fix issues over the phone. Escalation and routing of requests through to internal ICT teams as well as external vendors. Delivering an exceptionally high level o...

Family Violence Service Manager (Swan Hill)

Tradewind

Melbourne, VIC

Benefits:Remuneration of $120,000 - $125,000 pa + super + salary packagingFull-time, permanent contractOption to accrue a monthly RDOAccess to EAP and employee wellness programRelocation assistance availableAbout the Role:Seeking...

Level 2.5 Service Desk Engineer

Hays Recruitment

Melbourne, VIC

Professional, friendly team working within a collaborative environment. Growing client base and latest technology support. Permanent role with great career development opportunities. Providing 2nd and 3rd level remote and onsite I...

Level 2.5 Service Desk Engineer

Hays

Melbourne, VIC

Providing 2nd and 3rd level remote and onsite IT support for clients. Supporting a broad range of clients to resolve high level IT issues escalated within the Service Desk. Performing technical support of servers, network and hard...

Service Manager- Victoria

Zoom Recruitment Pty Ltd

Melbourne, VIC

Lead and guide the Leading Hands and Service Technicians to enhance awareness, technical competency, and expert knowledge aligned with business objectives. Oversee individual engagement and development within the team, fostering o...

Business Services Manager

Aspect Personnel

Melbourne, VIC

Improve capability and elevate the Business Services function. Manage administration across the team. Lead, coach and develop the Business Services team. Manage the performance of direct reports. Support innovation and improvement...

Service Desk Specialist

Workjam

Melbourne, VIC

Competitive salary and benefits package. 500$ to spend on your home office materials. 4 weeks' vacation plus personal time off. Contribution to your retirement/pension plan. A flexible and remote/hybrid work environment to support...

Business Services Manager

Hedley Scott Recruitment

Melbourne, VIC

Rapidly accelerate your career to Manager level and beyond. Strong training and career support. Flexible Working Environment - WFH Hybrid & flexible start/finish arrangements. Flexibility: Enjoy the flexibility of working from hom...

IT Service Desk Officer - SEAPAC

Hugo Boss

Melbourne, VIC

Ensuring the Service Desk for HUGO BOSS SEAPAC, is managed in line with the IT Service Level Agreement (SLA). Monitoring IT systems, server & network infrastructure and escalation of incident cases following Global IT Service Desk...

Service Management Senior Specialist (Airlines)

Amadeus

Melbourne, VIC

Customer Event Communication and Coordination: Serve as the primary point of contact for clients, facilitating clear and effective communication regarding operational items, critical incidents, and customer events such as upgrades...

Maintenance Services Manager

Airtrunk

Melbourne, VIC

Supporting the STSM in relation to all aspects of data centre operations to achieve 100% uptime and compliance with customer SLAs. Work as part of a multi-disciplinary team of managers, technicians and third party vendors to plan,...

Service desk analyst

Naviro

Melbourne, VIC

About the company: My client are one of Australia's oldest and most recognisable retailers and have undergone a number of digital transformation projects over the past few years. The requirements: L1/2 Desktop Support Windows OS A...

Service Desk Analyst

Fujitsu - Au/Nz

Melbourne, VIC

Be known by the customer as a person they enjoy engaging with and someone who owns their issues and gets things resolved for them. Support of End User , infrastructure and services across multiple technology streams including, Har...

Business Services Manager

Futureyou

Melbourne, VIC

Job detailsPosted 29 February 2024 Salary $120000 - $125000 per annum Location Melbourne Job type Permanent Discipline Accounting & Finance Reference BH-14860-7 100% WORK FROM HOME ROLE TOP 50 firm Excellent track record of succes...

Senior Accountant/Business Services Manager - Mansfield

Hays Recruitment

Melbourne, VIC

Preparation of Financial Statements & Income Tax Returns. Tax compliance for all entities including Trusts, Companies, SMSF and partnerships. FBT, BAS and IAS preparation. Preparing strategic advice for client meetings. Developing...

Client Services Manager

Lawson Delaney

Melbourne, VIC

Working closely with a large portfolio of clients building & nurturing relationships with existing clients and assisting with onboarding new clients. Trust establishment and company incorporations. Preparation of Financial packs...

Business Services Manager

Hedley Scott Recruitment

Melbourne, VIC

$125,000 - $150,000 a year

Rapidly accelerate your career to Manager level and beyond. Strong training and career support. Flexible Working Environment - WFH Hybrid & flexible start/finish arrangements. Flexibility: Enjoy the flexibility of working from hom...

IT Service Desk Analyst

Randstad Digital

Melbourne, VIC

You will be responsible for providing Level 1 and Level 2 IT support for staff members (500 users) both face to face and through phone. Record, troubleshoot, resolve or escalate IT related issues. Support Office 365, Active Direct...