Service Desk jobs in Surry Hills, NSW

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LEVEL 1/2 SERVICE DESK ANALYST

Provide technical support for levels 1 to 2. Acting as first point of contact to service and support users and customers via email and phone, or at the office. Maintain computer systems and provide technical support for hardware a...

CompanyAshdown People
AddressSydney, NSW
CategoryIT
SalaryPermanent
Date Posted just now See detail

Level 1/2 Service Desk Analyst New

Ashdown People

Sydney, NSW

Permanent

Provide technical support for levels 1 to 2. Acting as first point of contact to service and support users and customers via email and phone, or at the office. Maintain computer systems and provide technical support for hardware a...

Service Desk Manager

Lagardère Awpl

Sydney, NSW

Permanent

Drive the Service Desk function, incident management, service knowledge management and the service catalogue. Promote a constructive and customer-focused team. Manage and monitor performance, quality, and completeness of work with...

Service Desk Analyst

Globant Commerce Studio

Sydney, NSW

Permanent

Respond to requests for technical assistance in person, via phone, communication channels. Diagnose and resolve technical hardware and software issues. Advice user on appropriate action. Follow standard help desk procedures. Redir...

IT Service Desk Manager & Delivery Lead (On-site)

Police Bank

Surry Hills, NSW

Extensive experience in managing a busy service/help desk as well as previous leadership experience is a must. Experience managing IT vendors and problem management. Excellent communication, problem-solving, and analytical skills....

Service Desk Manager - IT Support & Service Delivery

Balance Recruitment

Sydney, NSW

Permanent

Private School environment. Permanent role. Inner west suburb -near train station. Leading the IT Service Desk team. driving the adoption of ITSM and ITIL practices, aimed at enhancing IT Service Delivery and support capabilities....

Graduate Service Desk Officer

Peoplebank

Sydney, NSW

Permanent

Work within the Service Desk team and be the first point of contact for users, actioning and resolving incidents and requests in the ITSM ticketing system at a level 1 capacity, according to internal SLA policies. Communicate with...

Service Desk Agent

Inview Consulting

Sydney, NSW

Has experience working in a Service Desk role. Has Modern Workplace / Windows OS experience. Azure experience (and certifications) would be highly regarded. Basic network troubleshooting. Knowledge of Microsoft Windows Server, Act...

Service Desk Agent

Inview Consulting

Sydney, NSW

Has experience working in a Service Desk role. Has Modern Workplace / Windows OS experience. Azure experience (and certifications) would be highly regarded. Basic network troubleshooting. Knowledge of Microsoft Windows Server, Act...

Service Desk Manager - IT Support & Service Delivery

Balance Recruitment

Sydney, NSW

Leading the IT Service Desk team. driving the adoption of ITSM and ITIL practices, aimed at enhancing IT Service Delivery and support capabilities. leading the implementation of Helpdesk Standards. reconfiguring the Service Desk t...

IT Service Desk Analyst Read more

Atlamgroup

Sydney, NSW

We are currently delivering some of Australias most exciting projects across the transport, building construction, defence, airports, mining, civil and social infrastructure sectors. Laing ORourke is committed to becoming the re...

It service desk

Northbridge Recruitment

Sydney, NSW

Duration: 12 Months with strong potential extension. Pay Rate: AUD $ 45 per hour + super. Location: Sydney CBD - Hybrid (2-3 days onsite weekly). Provide high-quality technical support for Windows 10, Microsoft 365, hardware, soft...

Service Desk Analyst - Sydney 6mo FTC

Centorrino Technologies

Sydney, NSW

Working with tickets submitted is what you'll spend most of your time doing. You will be able to resolve some tickets on your own, while others will require collaboration/escalation with other teams. Troubleshoot or escalate issue...

Service Desk Support (Level 2)

Datamesh

Sydney, NSW

Engage and work with our Level 1 support team.. Assist in managing Level 2 queries to support desk. Engage and escalate tickets to Level 3 support after thorough investigation.. Manage the resolution of issues seen by end user...

Service Desk Analyst

Seven

Eveleigh, NSW

Logging all incidents and requests, and collecting the required information through an effective customer conversation. Assessing, triaging, researching, and resolving basic incidents and requests regarding the use of IT services....

Service Desk Analyst

Atlamgroup

Sydney, NSW

Responsibilities include: Providing on-site support to end users across hardware, software and other devices Respond to support issues raised through first line calls, tickets and face to face queries Equipment set up such as PC's...

IT Service Desk Analyst

Laing O'rourke

Sydney, NSW

494384 Sydney, NSW, Australia Information Technology Full time Closing on: May 13 2024 Microsoft Active Directory. Microsoft Exchange. Cisco Call Manage UCM. ServiceNow. Microsoft Intune. Excellent communication skills over the p...

Level 2 Service Desk and Onsite Support Engineer

Blueapache

Sydney, NSW

$60,000-75,000 per year

Provide Onsite Support and incident resolution for customer issues. Collaborate with remote resolver teams to assist with activities that require physical presence. Create knowledgebase articles and process documents. Proactively...

Service Desk Analyst

Seven

Eveleigh, NSW

Logging all incidents and requests, and collecting the required information through an effective customer conversation. Assessing, triaging, researching, and resolving basic incidents and requests regarding the use of IT services....

Senior Service Desk Analyst

Harvey Nash

Sydney, NSW

$70,000 - $80,000 a year

Senior Service Desk Anaayst (L1 & L2)* Up to $75-80k plus super* Sydney - North Shore Location* Hybrid working environmentWe are proud to be partnering with a growing MSSP, who are looking to add to their Service Desk team, due t...

Service Desk Analyst

Peoplebank

Sydney, NSW

Initial 12 months contract. Location: Western Sydney (Richmond). Hybrid work model ( 3 days / office). Service Desk and Incident Management. Client Services Management. Service Support. Supplier Relationship Management. Previous e...

Service Desk Support (Level 2)

Datamesh

Sydney, NSW

Engage and work with our Level 1 support team.. Assist in managing Level 2 queries to support desk. Engage and escalate tickets to Level 3 support after thorough investigation.. Manage the resolution of issues seen by end user...

Senior Service Desk Analyst

Experis

Sydney, NSW

Permanent

Provide technical support, answering support queries via the telephone, using remote desktop tools and ensuring Australia wide coverage across all locations and agreed hours of operation. Act as a further escalation point for unre...

Service Desk and Delivery Manager

Mission Australia

Sydney, NSW

Permanent

Full Time, Permanent Role. Location: Sydney, with Work from Home Options! Make a meaningful difference to the lives of Australians in need. Manage the overall Service Desk activities, providing superior customer service experience...

Service Desk Specialist (Level I)

Braemac

Alexandria, NSW

Ensure excellent customer service by effectively assisting all system users with system problems, questions and requests as well as being ready to assist users at the start of the scheduled shift. Resolve system user problems and...

Senior Service Desk Officer

Trc Group

Sydney, NSW

$75 - $80 an hour

Provide ICT support to end users and procure ICT hardware and software based on business requirements. This includes liaising with the business, researching available products, testing the products, assisting the Manager IT Servic...

Senior it service desk officer

Workforce Australia For Individuals

Sydney, NSW

You will be responsible for resolving complex technical issues, troubleshooting software and hardware problems, and escalating issues as needed.. Deploy and decommission ICT solutions, such as telephony, AV and end user computing....

Senior IT service Desk Officer

Hays Recruitment

Sydney, NSW

Build and maintain key relationships with users, technical staff and stakeholders to determine and resolve issues. Proven experience providing level 2- Level 3 IT support, facilitating the resolution of escalated issues, promoting...

ICT Service Desk Engineer

Life Without Barriers

Sydney, NSW

Provide operational support for all ICT equipment. Provide first level operational support for all ICT applications. Maintain the availability, security, integrity, performance and enhancements of the ICT technology environment. E...

Senior Service Desk Analyst

Experis

Sydney, NSW

Provide technical support, answering support queries via the telephone, using remote desktop tools and ensuring Australia wide coverage across all locations and agreed hours of operation. Act as a further escalation point for unre...

Service Desk Analyst

Ambition Recruitment

Sydney, NSW

Providing on-site support to end users across hardware, software and other devices. Respond to support issues raised through first line calls, tickets and face to face queries. Equipment set up such as PC's, laptops, mobiles and c...