Technical Service Desk jobs

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SERVICE DESK TECHNICAL LEAD / CUSTOMER ACCOUNT MANAGER

Build and maintain relationships with clients to understand their business and align technology solutions with their needs. Assist clients in developing and progressing a technology roadmap that aligns with their business objectiv...

CompanyIbc Recruitment
AddressSydney, NSW
CategoryCustomer Service
Date Posted 19 hours ago See detail

Service Desk Technical Lead / Customer Account Manager New

Ibc Recruitment

Sydney, NSW

Build and maintain relationships with clients to understand their business and align technology solutions with their needs. Assist clients in developing and progressing a technology roadmap that aligns with their business objectiv...

Technical Services Lead WDP New

Healius

Jandakot, WA

Provide guidance, mentorship, and support to team members, promoting skill development and career growth. Strong technical background with hands-on expertise. Ability to bridge the gap between IT and business needs. Oversee day-to...

Service Desk Engineer - Sydney Northern Beaches New

Nexon

Sydney, NSW

Serve as the first point of contact for customers seeking assistance. Perform remote and on-site troubleshooting through diagnostic techniques and pertinent questions. Determine the best solution based on the issue and details pr...

School ITS Officer (Service Desk) New

Sydney Catholic Schools

Sydney, NSW

providing on-site technical support in relation to end-user computing, data network, audio visual, and IT systems issues in accordance with Service Level Agreements. participating in the deployment of various ICT projects. configu...

Technical Service Desk Analyst

Givenergy Australia Pty Ltd

Adelaide, SA

Customer, installer and colleague support by phone, email and live chat to assist with technical and product-based issues across all product lines. First point of contact for product support requests and technical enquiries arrivi...

Technical Services Manager - Security Industry New

Sapio

West Ryde, NSW

To be the central point of contact for our NSW Service Technicians and sub-contractors a team of approx. 16 field technicians. Assist the Minor works team where possible. Assist with Service Estimations by providing technical assi...

Technical Service Representative New

Akzo Nobel

Coomera, QLD

Work under the daily direction of the Technical Co-Ordinator APAC. Deliver practical and theoretical training to customers on the use and application techniques of AkzoNobel's AWLGrip and International yacht coating products. Supp...

Service Desk Technician New

Ninjaone, Llc

Sydney, NSW

Manage Tier 1 Service Desk ticket queues including:. Ticket triage. Ensuring tickets are properly diagnosed and resolved within our SLA. Contribute to updating internal knowledge base articles. Ensure processes and procedures are...

National Technical Service Support Manager New

Cea

Dandenong, VIC

Be responsible for technical support of a product portfolio within our brand. Develop and implement Major account training on our product range. Support the National Technical Support team with overflow work. Travel to interstate...

Superintendent Technical Services New

Coronado Curragh

Blackwater, QLD

Provide leadership and direction to the Truck and Shovel and Drill and Blast teams, ensuring adherence to safety standards, production targets, and operational plans. Develop and implement strategies to optimize equipment utilizat...

Technical Service Advisor - Kellyville New

Mycar

Kellyville, NSW

Strong customer service with a focus to maintaining good relationships. Excellent mechanical & tyre knowledge across a range of vehicles and brands. Certificate 3 in Light Vehicle Automotive. A sound understanding of the workflow...

Technical Service Support Coordinator - Cowandilla, Australia New

Australia And New Zealand

Cowandilla, SA

Position Overview. Primary Objectives:. Provide first level response for customers who contact Dentsply Sironas Technical Service department. Provide back-office support to Dentsply Sironas Technicians. Accurately upkeep the Ser...

National Technical Service Support Manager New

Cea

Wingfield, SA

Be responsible for technical support of a product portfolio within our brand. Develop and implement Major account training on our product range. Support the National Technical Support team with overflow work. Travel to interstate...

Superintendent Technical Services New

Resourceful Recruitment

Blackwater, QLD

Provide leadership and direction to the Truck and Shovel and Drill and Blast teams, ensuring adherence to safety standards, production targets, and operational plans. Develop and implement strategies to optimize equipment utilizat...

Personal Assistant to Manager City Technical Services New

Georges River Council

Hurstville, NSW

Permanent Full-Time. Salary from $70,851.72 - $82,092.28 per annum plus 11% superannuation. Work as part of a dynamic and supportive team. Be a key player in engaging and building relationships with internal stakeholders. Hybrid w...

Technical Services & Maintenance Specialist New

Brunel

East Melbourne, VIC

5 years proficiency in SAP. Ability to hit the ground running. Experience within a highly regulated industry. Resume. Cover Letter (optional)....

Senior Service Desk Technician | Help Desk Support, 6 month contract New

Northbridge Recruitment

Sydney, NSW

4+ years experience in Desktop Support. Experience working with Google and MS products. ITIL certification and working knowledge of ITIL Processes. Identify and mitigate any risks to Desktop support services. Provide input to repo...

Technical Services Contracts Advisor New

Cross River Rail Delivery Authority

Brisbane, QLD

Administer professional Services Contracts, including regular contracts meetings attendance and maintaining performance data. Review and validate invoices, ensuring alignment with provided services. Monitor the payment process to...

Technical Service Engineer (L3) - Expression of Interest

Kbr

Sydney, NSW

Provide L3 Technical Support and administration via clients ITSM toolset within the Service health indicator (SHIS) timeframe. Third Party Vendor Engagement. Participate in client projects when required. Develop and Update standa...

Service Desk Analyst

Intelliworx

New South Wales

Windows 10/11. Apple Mac. Azure Virtual Desktop (AVD). Microsoft 365. Citrix. Minimum 2 years' experience working for an MSP Service Desk or Client Side. Minimum 2 years Service Desk support. You will have excellent troubleshooti...

Service Desk Manager (Brisbane based MSP)

Atlantic Digital

Brisbane, QLD

Managing the daily operations of the Service Desk to ensure service standards are met and maintained in line with company-defined objectives. Championing our support service frameworks, business systems and technical tools, being...

Service Desk Analyst x 7

Kirra Services

Australian Capital Territory

Knowledge and experience in successfully setting priorities and delivering quality results on time within the provision of business support arrangements and Service Desk operations. Proven ability to communicate effectively whilst...

Customer Success Manager - Technical Service Delivery

Genesis Recruitment Solutions

Sydney, NSW

Permanent Full Time. Sydney CBD Office Location. Flexible/Hybrid Working Arrangement. Manage the end-to-end customer onboarding process, ensuring seamless transitions and successful implementations. Take ownership of the end-to-en...

Technical Services Lead WDP

Healius I.t.

Jandakot, WA

Provide guidance, mentorship, and support to team members, promoting skill development and career growth. Strong technical background with hands-on expertise. Ability to bridge the gap between IT and business needs. Oversee day-to...

Service Desk Manager

Kmt Group Pty Ltd

Port Melbourne, VIC

A collaborative and supportive work environment.. Opportunities for professional development and career advancement.. Flexible working opportunities. A seat at the table to make real impactful change, in a growing company.. Co...

IT Service Desk Team Lead

Green Light

Victoria

Initially a 3-month contract with view to transition to permanent. On-Site St. Kilda Location. Drivers License required. Lead a team of 6-7 IT Service Desk professionals. Manage daily operations and ensure timely resolution of IT...

Service Desk Analyst

Montu

Perth, WA

Providing L1 and L2 technical support to end-users via phone, email, chat, or in-person. Diagnosing and resolving complex issues related to software, hardware, network connectivity, and IT systems. Escalating unresolved issues to...

Service Desk Engineer - L2

Capgemini

Melbourne, VIC

Work under supervision as part of a 5 to 10-person team, providing technical software, hardware and network problem resolutions to Capgemini customers. Assist with the diagnosis of problems, determining and implementing appropriat...

Service Desk Support Engineer L1-1.5

Ibc Recruitment

Sydney, NSW

Assist the Service Desk and manage customer expectations. Provide technical assistance via phone and email. Travel to customer sites for technical support. Respond to escalations as needed. Fulfill service requests within SLAs. Pa...

Service Desk Engineer

Limelight People

Sydney, NSW

Provide technical assistance for our customers over the phone and email. Travel to customer sites to provide technical support. Responding to escalations from the team when required. Fulfil Service Requests within SLAs. Participat...