AddressReceptionist - Accident & Emergency Department
Pindara Private Hospital, Benowa
- If you thrive on fast-paced environments, are a multi-tasking extraordinaire, and love providing outstanding customer care and service - then this is the position for you!
- Permanent part-time & Casual opportunities are now available for flexible, highly organised and enthusiastic medical receptionists to join our Accident & Emergency Administrative team.
About the Role
As a Medical Receptionist within our A&E Department, your duties will include (but not limited to):
- Working a 24/7 rotating roster, primarily evenings & afterhours (current shift time examples are 1300-2100, 1700-0100 and 2100-0500)
- Adapting and being flexible to assist other areas of the business as needed, including attending the Front Reception and Emergency Reception, or addressing Patient Services inquiries.
- Welcoming and guiding visitors, handling email inquiries and a busy switchboard
- Efficiently checking-in patients and managing ambulance arrivals
- Proficiently handling cash and EFTPOS transactions and providing informed financial consent information
- Processing patient billing and liaising with third parties such as Medicare, DVA and Workcover
- Verifying health fund coverage and generating self-funding quotes.
- Coordinating with a large and friendly clinical staff team to ensure a smooth patience experience
- Precise data entry using multiple computer systems to ensure patient information is updated
- Scanning patient documentation
- Providing various administrative support to relevant departments.
About You
Your outstanding ability to thrive in both a team and independent work setting, often requiring quick thinking to meet daily challenges in a dynamic environment, is a valuable asset for this role.
You will also bring:
- An ability to work a 24/7 rotating roster, primarily in the evenings and afterhours
- Desired Qualification: Ideally a Certificate in Medical Terminology
- Tech Savvy: Previous experience with hospital mainframe systems and strong computer literacy including proficient keyboard and MS Office.
- Industry Experience: Previous roles in Hospital, Medical Reception, or Health Fund environments are highly desired
- Adaptability: Adept at navigating multiple computer systems in a fast-paced setting.
- Keen Eye for Detail: Meticulous attention to detail, with the ability to work independently
- Time Management: Skillful at completing tasks within designated timeframes.
The ideal candidate will be exceptionally driven, adept at multitasking and will deliver outstanding customer service, all while maintaining a primary dedication to patient care even in a bustling environment.
Remuneration: On offer is base hourly rate ranging from $31.49 - $33.59 + superannuation based on experience level and qualifications, exclusive of penalties or allowances.
What’s in it for you?
Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
Discounts: Ramsay Rewards - Access great deals at major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.
Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
*Please note casual employees may not be eligible for all benefits.
The Hospital
Owned and operated by Ramsay Health Care, Australia’s largest and most respected private hospital operator, Pindara Private Hospital is a 348-bed acute care hospital centrally located in Benowa on the Gold Coast.
Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com
To Apply
All applications must be lodged online. Applications made by recruitment agencies will not be considered.
Requirements
- Must provide a National Police check conducted within the previous 12 months
- Depending on the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases, which may include Covid-19.
If you would like to discuss this opportunity, please contact Cindy Petropoulos at ************@ramsayhealth.com.au
