AddressThe Brightcove platform lets you do much more than just manage your video content; it lets you supercharge it - get it out to everyone everywhere, post in real time, make it interactive, change hearts and minds, and drive results.
Help Brightcove achieve breakout growth! We are searching for a talented Account Director with SaaS sales experience to join our growing Account Management team in Australia. This person must have a proven track record for delivering on or exceeding revenue goals and take pride in getting it done.
Job Responsibilities
- Develop an in-depth understanding of the customer's business, challenges, and requirements and explain how the Brightcove platform could benefit them.
- Build relationships with customers to encourage new and repeat business.
- Work with project champions at clients and within the organization to make sure needs are met. Interact both internally with the product team, and professional services and externally with customers.
- Manage existing clients including analyzing monthly usage etc.
- Negotiate contract renewals and upsell/add-on opportunities
- Recruit new partners and conduct promotional activity
Qualifications/Experience
- 8+ years of Account Management experience selling SaaS/Software/Services
- Track record of meeting or exceeding revenue targets, currently in a quota carrying role in a plus
- Direct experience with video streaming or media use cases is highly desired
- Demonstrated ability to multi-task across a wide range of accounts
- Demonstrated ability to present to technical and non-technical audiences and be able to effectively address objections
- An ability to listen to customer needs, evaluate these needs and address them through new products and services
- High level of comfort and experience working with all levels of professionals both internally and externally
- Proven ability to operate effectively and proactively in a fast-paced environment where cross-functional teamwork is a must
- Experience developing and presenting technical solutions
- Highly self-motivated, extremely organized, team-oriented
- Outstanding communication and negotiating skills
Special Conditions
- Travel may be required
- This is a quota-carrying role
About Brightcove
Brightcove is a diverse, global team of smart, passionate people who are revolutionizing the way organizations deliver video. We're hyped up about storytelling, and about helping organizations reach their audiences in bold and innovative ways. When video is done right, it can have a powerful and lasting effect. Hearts open. Minds change.
Since 2004, Brightcove has been supporting customers that are some of the largest media companies, enterprises, events, and non-profit organizations in the world. There are over 600 Brightcovers globally, each of us representing our unique talents and we have built a culture that values authenticity, individual empowerment, excellence and collaboration. This culture enables us to harness the incredible power of video and create an environment where you will want to grow, stay and thrive. Bottom line: We take our video seriously, and we take great pride in doing it as #oneteam.
WORKING AT BRIGHTCOVE
We strive to provide our employees with an environment where they can do their best work and be their best selves. This includes a focus on our employees' work experience, actively creating a culture where inclusion and growth are at the center, and hiring, recognizing, promoting employees who are committed to living and breathing these same ideals.
While remote work arrangements are available for most positions we also offer hybrid or on-site working options in the heart of the Sydney CBD, just a stone's throw from Wynyard station. With views over Darling Harbour and bustling Barangaroo, the Brightcove Sydney office is a workspace that you'll want to come into every day. You'll have the opportunity to work with a group of smart and passionate colleagues to provide an exceptional customer experience in a fun and casual environment. Whether you are working in office or remotely, you will have plenty of opportunities to meet your colleagues around the globe as we also celebrate a variety of personal interests with organized groups and clubs including an Employee Action Committee, Women of Brightcove, Pride of Brightcove, Parents of Brightcove … and more to come!
We recognize that no candidate is perfect and Brightcove would love to have the chance to get to know you. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. Brightcove embraces diversity and seeks candidates who support persons of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply. If you need any accommodations for your interview, please email recruiting@brightcove.com.
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