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SalaryWith millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You'll also join a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.
Hospitality is all about taking care of others, and it defines our culture. You'll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.
Reporting to the District Manager, in this position you will be responsible for leading customer retention and revenue growth within your territory of restaurants.
In your role, you will be in tune with the local restaurant industry and will proactively engage with our restaurant customers. You will be innovative in overcoming customer obstacles, and provide constructive perspectives to challenge current thinking. The successful candidate will be positive and encouraging by nature, resilient under pressure, and regularly sought after for insight, input, and collaboration.
In this role, you will:
Work closely with customers to increase product and feature adoption, improve their online availability and ultimately grow their business through our partnership
Become a trusted adviser to our customers and influencing an ongoing retention of their business with us
Maintain an experienced level of understanding of all products and services that OpenTable offers
Proactively incorporate company strategies into your work and constantly be on the lookout for opportunities to increase your impact with customers
Share and implement standard methodologies with members of the sales and restaurant relations team
Be highly visible and frequently face-to-face with our customers in the field
Stay current with organisational changes, initiatives, and vision
Work collaboratively with colleagues and key internal stakeholders
Please apply if:
You are passionate about hospitality and technology. Restaurant management and/or sales experience in the food and beverage industry is preferred but not essential
You are curious, humble and have an eagerness to learn
You are able to effectively influence and use data to guide your decisions
You're self-motivated and have the grit necessary to thrive against ambitious expectations
You naturally communicate well, and can establish trust with people genuinely and quickly
You are proficient in use of Google Suite, and Salesforce CRM
Benefits:
Work from (almost) anywhere; wherever you do your best work
Mental Health Well-being: 6 company paid therapy sessions, subscription to a meditation app, wellbeing speaker series and resources
Annual Health and Wellness Reimbursement
1 floating day off per year to celebrate your birthday or another occasion of your choice!
Company-wide weeks off each year: the whole team recharges (and returns without a pile-up of work!)
Paid volunteer time
Monthly catered office events
Learning and Development opportunities
Universal Paid Parental leave
Diversity, Equity, and Inclusion
OpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. Hiring people with different backgrounds, experiences, perspectives, and ideas is critical to innovation and to how we deliver great experiences for our users and our partners. Representation matters.
We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform job responsibilities, and receive other benefits and privileges of employment. Please contact us to request accommodation.
