Account Manager

About us

We’re known for being the country’s most popular rewards program with over 9 million active members. And through our extended network of partnerships with other nationally recognised brands, we make every day worth more for our members.

But, we're more than the card you carry around in your wallet or the app on your phone! With over 300 team members and growing, we have amazing office spaces in Sydney and Melbourne. Staying true to our flexible working policy and people-centric culture, we ensure all our team members are set up to work remotely across Australia. We are outcomes-focused, and everything we do is aligned with our core values - Be United, Be Relevant, Be Passionate, Be Generous, and Doing the Right Thing.

Your Role

There is no typical working week at Flybuys. But here are some of the things you might be working on, day-to-day;

Data Sales and Pipeline Management

• Evangelizing the Flybuys data story in market (Education and Consultancy) to a small portfolio of media agencies and when required to brands direct
• Manage RFP (request for proposal) from end-to-end, working with both media agency trader(s) and DSP partners
• Collaborate with Analytics department to selecting audiences, profiling and ensuring matching of Flybuys data maximizes on the Return on Marketing Investment
• Work with a small portfolio of Media agency traders (primary focus on Trading Desks) to manage and consult on data activation best practice

Account Management:

• Direct contact for Brands and Agencies across Australia for campaign management and execution.
• Operate as point of contact for internal & external client services queries for existing and prospect client.
• Supports developing, evolving and refining the Digital Audiences client service process. 
• Supports developing and day to day management of new and existing accounts, including: Client budgeting, Client digital strategy development and management, campaign management, campaign reporting. 

Your Experience:

• Experience as a Team Coordinator or Administrator ideally within a media agency or advertising/ marketing technology company.
• Understanding of the DSP and programmatic buying eco-system.
• Understanding of digital media planning, strategy and reporting.
• Experience with diary management, timely appointments, effective meeting schedules, accurate record keeping and efficient filing.
• Accurate and timely development reporting.
• Ability to investigate, analyse & solve problems, and clearly communicate results. 
• Experience operating, process, procedures and documentation for campaign setup, trafficking, tracking, bidding strategy, optimisation and reporting. 

Your Benefits!

We offer our valued team members a stack of exclusive benefits! To name a few...

• Flybuysflex | work from anywhere, measured on outcomes
• Two well-being days per year!
• Volunteer leave
• Ongoing learning & development programs and opportunities
• My Coles and Wesfarmers team member discount card
• Be Well Programs – Mind/Body/Soul
• Quarterly All Team events
• Hybrid social events
• New starter kit merchandise 

Your Time to Fly!

So, whether you’re an early bird list maker, a night owl coder, a brainstorm chaser or a PowerPoint proof-reader, we want you to Be You, With Us. 

We value ways of working that work for everyone and use our different strengths to make us stronger. We work hard to make sure everyone’s voice is heard and respected equally, regardless of identity, background, position, ability or lifestyle.

It is a condition of employment that successful applicants undergo a National Police Check prior to commencing.