Address
Form of workAbout the Business
Part of the CV group, our Asset Services business specialises in preventative and reactive maintenance across electrical, plumbing, pumping, building, fire and HVAC services.
With over 220 team members, the business delivers comprehensive maintenance programs and minor works projects to critical infrastructure clients including airports, defence, facilities managers, shopping centres, builders and developers as well as Federal and State Government departments.
About the Opportunity
We have an exciting opportunity for a full-time Fire Account Manager to join our Asset Services team, based at our Hendra office. The role will include, but not be limited to:
- Client Relationship Management:
- Build and maintain strong, long-lasting relationships with clients in the fire industry.
- Serve as the primary point of contact for client inquiries, concerns, and requests.
- Understand clients' needs and objectives and provide tailored solutions to meet their requirements.
- Proactively address any issues or challenges faced by clients, ensuring prompt resolution and client satisfaction.
- Sales and Business Development:
- Identify and pursue new business opportunities within the fire industry.
- Develop and implement strategic sales plans to achieve targets and drive revenue growth.
- Collaborate with internal teams to develop customized proposals and presentations for prospective clients.
- Negotiate contracts and pricing agreements with clients, ensuring mutually beneficial outcomes.
- Compliance and Standards:
- Possess a comprehensive understanding of AS1851-2012 standards and regulations.
- Ensure that all client services comply with relevant industry standards and regulations.
- Stay updated on changes and updates to standards and communicate relevant information to internal teams and clients.
- Conduct regular audits and inspections to verify compliance and identify areas for improvement.
About You
- Minimum of 5 years of experience in the fire industry, with a focus on account management or sales.
- In-depth knowledge of AS1851-2012 standards and regulations.
- Proven track record of successfully managing client relationships and driving sales growth.
- Strong communication, negotiation, and interpersonal skills.
- Excellent organisational and time management abilities, with a keen attention to detail.
- Ability to work independently as well as collaboratively within a team environment.
- Proficiency in Firemate, Aroflo or similar platforms
What CV Can Offer You
- Competitive salary, opportunities for growth and a secure working environment
- Amazing team member benefits, recognition, and rewards through our CV Life initiative
- A great work environment including coffee and breakfast provided daily, free onsite gym and free onsite parking.
- Ability to purchase additional leave.
- Discounted Corporate Private Health Insurance.
- Financial wellbeing program.
- Fun and friendly team with a strong values driven culture.
About CV
CV maintains a loyal and growing customer base which is made possible by our exceptional teams and our drive to create outstanding businesses that we are proud of. Our customer driven culture is what sets us apart from our competition and we strive to ensure we understand our clients and deliver on their business needs.
With over 750 committed team members across six locations, CV prides itself on having the best people in the game, backed by an unwavering commitment to make sure our team has the support they need to be the best they can be. The CV team is united by our five core values: safety, integrity, teamwork, accountability and wellbeing.
Our people and the culture we have created are ultimately what makes CV a great place to work. A friendly atmosphere, a commitment to keeping you informed and regular team events are just a few of the things you can expect at CV.
Don’t miss out on this great opportunity - take the next step in your career and click ‘Apply’ today!
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