Account Manager - Home & Living

Join Australia’s fastest growing marketplace with over 1500 sellers and 2 million products!

In 2017, Catch launched the Marketplace platform. Marketplace allows our valued Catch customers to discover a huge range of brands, awesome technologies, outdoor products and everything else under the sun. Whatever you’re looking for, you’ll find it on Marketplace.

We are seeking an experienced Account Manager to work within our Marketplace team to foster relationships with our third-party retailers and help to grow sales in the Home & Living category. You will be responsible for building on and executing a strategic plan that will deliver key business opportunities for the sellers and Catch.

What does a normal day in the life of an Account Manager look like?

Well… no two days at Catch are alike, You could probably also expect your typical day to include some of the following things:

• Analyse traffic and sales data to provide feedback to sellers in order to succeed on the marketplace
• Work with Category Managers and BDMs to manage and support the seller relationship
• Use data and analytics to advise and coach seller on best practice
• Report to executive leadership
• Liaise with Customer Support, Sales and Merchandising teams to assist seller operations

Requirements

• 1-2 years' experience in a retail and/or eCommerce business in either operations, account management or customer service role
• Experience working to sales targets
• Strong written and verbal communication
• Demonstrated drive to set and achieve aggressive growth targets
• Strong quantitative analytical skills (including database analysis and Excel skills).
• A passion for delivering outstanding value to customers
• The ability to develop trusted advisor relationships with key accounts

Benefits

We have a fantastic work environment and culture here at Catch. We provide our passionate people with:

• An organisation that is experiencing exponential growth
• A vibrant, talented and passionate marketing team who support and collaborate with each other
• An organisation that truly does what some call ‘work/life’ balance
• Employee benefits like discounted gym membership, free parking, access to the Kmart group employee benefits, free breakfast, in house learning and development, monthly lunches plus loads more…

About Catch

Back in 2006, Catch set out to shake up Australia’s online retail landscape. We’ve come a long way since!

We’re not just one of the country’s top eCommerce players, with a proven track record of growth, an award-winning digital platform and second to none customer experience offering. Behind the scenes, we’re a world-class team of creatives, strategists, developers and innovators, and we’re on the hunt for like-minded people to jump on board.

We don’t play by the rules. We push boundaries. We think big. We stay curious and driven. Together, we embrace challenges and learn new things. All this, for one purpose: to provide our customers with an amazing online shopping experience, every day.

And we’re just getting started…

At Catch, we welcome all applications and screen them without attention to race, age, beliefs, sex, orientation, gender identity and disability.