Account Manager

An exciting opportunity for an Account Manager join our Melbourne office!

Helping companies make the best use of technology is our passion. Our vision is to build the largest, 100% Australian and New Zealand owned professional services provider with a conscience, and there's never been a better time to join us!
We are currently looking for experienced Account Manager to join our Sales team. The Role
The Account Manager will be responsible for managing a portfolio of existing accounts for Seisma. They will work closely with Practices to ensure that our clients and consultants receive high-quality service and that we meet their needs and expectations. The Account Manager will also identify opportunities to expand our services within existing accounts and drive revenue growth.
Responsibilities
Delivery

• Collaborate with Account Management team to develop account plans and strategies
• Assist Industry Sales Lead to collaborate with internal team including Practices and Talent Acquisition to deliver projects and services
• Assist in sales presentation and proposal preparation

Consultant Care

• Develop and maintain strong relationships with consultants in existing accounts
• Assist with consultants’ requests and issue escalation
• Manage consultants’ expectations and ensure high levels of consultants’ satisfaction
• Understand the clients' business needs and identify opportunities for growth

Contract Administration

• Collaborate with Operations team to ensure new Statement of Work and Statement of Work Renewal are generated in a timely manner.

Requirements

• Prior experience in account management or sales focused role
• Proven track record of successfully managing client accounts
• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Strong customer engagement skill
• Ability to work collaboratively with internal teams to deliver services to Client Organisations

What we offer:

• Hybrid work from home/office arrangements
• An extra annual leave day for every year of service
• Superannuation increases paid in addition to your take-home salary
• Career development funding towards your professional growth with clear development frameworks
• Home office allowance to cover your work from home needs
• Wellness days to support your overall health, happiness and wellbeing
• A commitment to diversity to ensure that every employee feels valued and proud - we were recently voted a Great Place to Work by our team!
• A commitment to Climate Active, Pledge 1%, and supporting girls' education opportunities in Uganda via School for Life.

Develop your future with Seisma You can read the full story on our website at "Join Our Team", but the short version is that we are on a mission to become the largest 100% Australian & New Zealand owned IT professional services group.
Our workforce is expanding geographically around Australia and New Zealand, with clients across banking and finance, agriculture, entertainment, government & utilities - and growing! We are constantly looking for incredible consultants to join our client teams.
Career Development We walk with you on your journey to deliver client outcomes and further develop your technical capabilities with a professional development framework.​ Working on client projects can be demanding and sometimes isolating. Our workforce currently numbers more than 400 consultants and provides opportunities for communities of practice meetups and mentorship; together is better.
Diversity Commitment There is no doubt that diversified workforces build better teams, generate new ideas and add greater value to our clients. Our dedication to diversity and inclusiveness ensures that every employee feels valued and proud. Policies, initiatives and tools are just the first steps; we truly support diversity actions.
Environmental Social Governance Our commitment toward social governance includes Climate Active, Pledge 1%, and supporting girls' education opportunities in Uganda via School for Life. Our future focus is on shaping our group towards becoming an employer of choice for like-minded individuals with a social conscience. Our ESG promise is more than words.
It truly is an exciting time to be a part of our Seisma family.
Interested? If you would like to work for a successful, locally owned company with a conscience, please apply immediately! We encourage all diverse, suitably qualified candidates with valid Australian working rights to apply. We will be in touch with shortlisted applicants.
www.seisma.com.au