AddressPosition Summary: The Accounts Clerk is a vital member of the finance team, responsible for efficiently handling various financial and accounting tasks with precision and professionalism. This role requires an individual with strong organizational skills, attention to detail, and the ability to manage multiple tasks simultaneously. The Accounts Clerk will play a key role in ensuring the financial health of the organization by processing rebates, handling accounts receivable tasks, responding to accounts inquiries, assisting with collections and managing shared inboxes.
Key Deliverables and Responsibilities:
- Rebate Processing:
- Accurately process rebate forms in a timely manner.
- Maintain up-to-date records of rebates processed and pending.
- Communicate effectively with customers and internal teams regarding rebate status and inquiries.
- Review and process rebate enquiries with attention to detail, ensuring all financial documents and applications are completed accurately and comply with organizational policies.
- Coordinate with applicants and financial institutions to gather necessary documentation and facilitate the finance application process
- Assist with Collections:
- Assisting with collection calls and follow-up communications with customers to ensure timely payments of outstanding invoices.
- Document all collection activities and maintain accurate records of all communications and transactions.
- Work closely with the internal team to identify and resolve discrepancies and issues related to payments.
- Accounts Receivable Tasks:
- Manage and monitor accounts receivable enquiries to ensure invoices are paid within terms.
- Communicate effectively with customers and internal teams regarding accounts status and inquiries
- Responding to Accounts Enquiries:
- Serve as a primary point of contact for internal and external accounts-related inquiries.
- Provide timely and accurate responses to inquiries via phone, email, or in person, ensuring high levels of customer satisfaction.
- Managing Shared Inboxes:
- Efficiently manage and prioritize emails in shared inboxes related to finance and accounting queries.
- Ensure that all inquiries are addressed in a timely and professional manner, routing emails to appropriate team members as needed.
- Experience in a similar role is preferential, demonstrating familiarity with the tasks and responsibilities associated with the Accounts Clerk position.
- Tertiary education (university degree) or TAFE education in Accounting, Finance, Business Administration, or a related field is preferential, providing a solid foundation of knowledge in the industry.
- Experience with Xero accounting software and proficiency in Google Sheets is preferred, highlighting a candidate's ability to work with specific tools necessary for efficient management of financial tasks.
- Strong understanding of basic accounting principles and financial procedures, essential for accurate processing and management of financial transactions.
- Excellent organizational and multitasking abilities, allowing for the effective prioritization and completion of tasks in a timely manner.
- Strong communication and interpersonal skills, crucial for handling inquiries, collaborating with team members, and ensuring clear communication with clients and stakeholders.
- Attention to detail and accuracy in handling financial data, ensuring all financial activities are recorded correctly and in compliance with relevant laws and policies.
- Ability to work independently and as part of a team, demonstrating initiative and collaboration skills.
- High school diploma required; further education or certification in Finance, Accounting, or relevant field is highly valued.
