Job Summary:
We are seeking a versatile and dedicated Part-Time All-Rounder Office Assistant to join our team at General Pumps, a leading importer and supplier of submersible and industrial pumps and associated equipment. The ideal candidate will provide comprehensive administrative support across various functions within the office. This role includes assisting the accountant, standing in for office staff when necessary, and supporting marketing activities. The successful candidate will be proactive, detail-oriented, and capable of managing multiple tasks efficiently.
Key Responsibilities
Accounting Support:
• Assist the accountant with daily bookkeeping tasks, including accounts receivable and payable.
• Perform data entry, manage customer invoices, reconcile accounts, and allocate payments using Odoo.
• Assist with processing employee payroll, maintaining leave and long service records, and organising monthly tax reports.
• Stand in for the accountant during absences, ensuring continuity of financial operations.
General Office Administration:
• Act as a point of contact for clients and handle freight and logistics booking coordination.
• Provide exceptional customer service, answering phone calls, and including greeting visitors when required.
• Manage office supplies and maintain a clean and organised work environment.
• Assist with ad-hoc administrative duties as needed, including filing, scheduling, and data entry.
• Assist with preparing staff lunches when required, tea and coffee for staff and visitors.
Marketing Support:
• Assist the marketing team with tasks such as social media management, content creation, and customer engagement.
• Support marketing campaigns by coordinating promotional activities and events.
• Help maintain the company’s online presence through regular updates on Facebook, Instagram, and other platforms.
Office Support:
• Stand in for the Administrative Assistant role when necessary, managing day-to-day office operations.
• Assist with organising meetings, booking accommodations, and coordinating logistics for office events.
• Provide personal support to business owners, upholding the company’s reputation and confidentiality.
Qualifications and Skills:
• Experience with using Odoo Enterprise ERP essential
• Proven experience in an administrative or office support role, preferably within a similar industry.
• Strong knowledge of accounting principles and experience with bookkeeping
• Excellent organisational and time management skills, with the ability to multitask effectively.
• Accuracy & attention to detail is critical.
• Strong communication and interpersonal skills, with a customer-focused approach.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with social media platforms.
• Ability to work independently and as part of a team, demonstrating initiative and reliability.
• Good emotional intelligence (EQ) to handle diverse tasks and interact effectively with colleagues and clients.
Education and Experience:
• Previous experience in an office environment, ideally within the pump or similar industry.
• Experience with accounts receivable/payable, payroll processing, and office administration.
• Basic marketing knowledge and experience in supporting marketing activities.
• CERT IV in Bookkeeping and/or Business Administration is preferred.
Personal Attributes:
• Energetic and proactive, with a positive attitude and a willingness to learn.
• Organised and detail-oriented, capable of managing multiple tasks simultaneously.
• Friendly and approachable, with a strong focus on providing excellent customer service.
• Reliable and dependable, with a strong sense of professionalism and confidentiality.
Work Hours:
• Part-time position with flexible hours to accommodate the needs of the business and the candidate.