Admin Assistant

Company Overview:

Community Care Links Services is a registered NDIS provider operating within Gold Coast Brisbane, Tweed Heads and surrounding South east region. Community Care Links Services prides itself on its high standards in meeting the needs of those it supports, it brings a personal touch to the people that it serves.  Community Care Links services are dedicated to empowering individuals living with a disability and complex needs to live life to the fullest. We tailor our services specifically to participants’ goals and requirements so that out participants get the most out of life.

An Administration assistant initially part-time with the view to full time hours with a negotiable salary for the right individual.

Position Overview:

Your role will be key in working with the team and organizing systems and operations within the business. You will increase your hours to full-time. As an Admin assistant you will report directly to the Director of community Care Links Services.

We are looking for proven experience in admin skills and with a thorough understanding of NDIS and Particularly Support Coordination Services. Having Prior experience in the field and NDIS knowledge would be essential and is highly desirable.

Key Responsibilities:

• Key support to Support Coordination services and support workers 
• Key contact for support workers & rostering Support Workers
• Assisting with staff training (Continuing education, Workplace health and safety, etc.)
• Onboarding new client participants/Staff.
• Assisting with managing some client contacts and liaising with various service providers.
• Support with NDIS compliance, quality, governance, and risk management.

Qualifications and Requirements:
As a key member of the team, we consider it essential you have:

• Relevant qualifications and experience in administration.
• Proven admin experience within the NDIS or customer care highly desirable.
• Proficiency in CRM software is highly regarded.
• Have the ability to manage competing tasks and be highly organized in a busy environment.
• Be passionate about building relationships and networking for referrals.
• Advanced IT skills, use of Xero etc.
• Comprehension of the NDIS National Disability Standards and processes.
• Exceptional people skills (communication skills, written, verbal and listening)
• Blue Card, Yellow card, NDIS modules, Open “C” class driver’s license, Australian citizen or permanent resident

About you:

• Have a passion for working within the NDIS space and be a values driven person that cares about the work and people they support.
• Have a commitment to expanding your role as the business grows.
• Be an initiative driven person that is motivated to think outside the box, a self-starter, with a strong sense of accountability.
• A passion to genuinely care about our participants as that is core to what we stand for.
• Ethical and committed.

To Apply

If you are passionate about joining a team that puts people first and you hold the relevant qualifications and experience, then apply.

Please send your resume and cover letter addressing the selection criteria to *****@communitycarels.com.au.