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Form of workJoin Us at Club Tarneit – Administration and Memberships Coordinator Opportunity!
This is not just a job; it's a unique opportunity to be part of a groundbreaking venture; a part of something extraordinary!
Brand new and purpose built, Club Tarneit is seeking an experienced Administration and Memberships Coordinator to lead the reception team and be the first point of contact for all club guests. This role will work closely with the club’s senior management to lead and shape the future of our Club.
With the local community being at the heart of everything that we do, we aim to create an environment that stands out as the vibrant “social hub” of Tarneit. This is your opportunity to help us bring that vision to life and be an integral part of the opening team.
Why Club Tarneit?
● Be at the forefront of setting up a dynamic, modern club with cutting-edge facilities.
● Play a pivotal role in establishing the culture, values, and high standards of Club Tarneit.
● Join a team that values your professional development, providing ongoing training and support.
● Take the reins in a role that requires your leadership to drive operational excellence and customer satisfaction.
● Champion health, safety, and compliance, ensuring a secure and compliant environment for all.
We are looking for a team player with:
● Exceptional Administration Skills
● Strong communication skills.
● The ability to maintain confidentiality.
● Ability to evaluate business and guests needs.
● Has the capability to delegate responsibilities appropriately.
● Commitment to implementing and enforcing high customer service standards.
● Excellent written and oral communication skills.
● Ability to discuss and resolve problems and complaints.
● A commonsense approach to decision-making.
● A Trustworthy and reliable disposition.
● A optimistic and positive “can do” attitude.
Key responsibilities:
- Coordinating the reception team for superior service and club knowledge
- Coordination of all club administration
- Coordination of “reception” email management.
- Answering the telephone and responding to all answering guest enquiries.
- End to end Membership Database management and Membership enquiries.
- Managing the employee on boarding and induction process.
- Liaising with guests for all bookings and event enquiries.
- Assist with invoicing management, petty cash and credit card reconciliation.
A full position description is available on request.
Your Qualifications and Skills:
● With a VCE (or equivalent) qualification, a Certificate 3 or 4 in Business Administration, and have a minimum of 2 years' experience in a similar role.
● High Level of administration experience and knowledge
● Computer literate and very high level of maintaining accurate records.
● Excellent time management skills.
● Excellent organizational skills.
Join Our Journey:
Club Tarneit is committed to providing a safe and healthy workplace, supporting your growth, and maintaining high standards and exceptional customer service. If you are a passionate and driven professional ready to make your mark, apply today!
How to Apply:
Send your resume and a compelling cover letter outlining why you're the perfect fit for this exciting role.
Be a part of Club Tarneit’ s incredible journey - where innovation meets hospitality, and excellence becomes a tradition!
