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SalaryEmployment Type: Permanent Full Time, 38 hours per week
Position Classification: Admin Assist Gde 4
Remuneration: $63,530 per annum - $67,628 per annum plus super and annual leave loading
Location: State Operations Centre, Sydney Olympic Park
Closing Date: 9 February 2024
ABOUT US
NSW Ambulance is an integral part of the NSW Health system that must work together seamlessly to deliver services to the community of NSW. We take a values-based leadership approach putting our people at the centre of everything we do, striving to deliver our mission of Excellence in Care through our CORE Values of Collaboration, Openness, Respect and Empowerment.
ABOUT THE ROLE
Provide comprehensive and effective administrative support to the Recovery Team, contributing to the efficient overall functioning of the team.
To facilitate the day to day administrative functions in the Recovery Team involving Workers Compensation, General Insurance, Claims & Litigation, Income Protection, and strategic projects.
The position holder is also required to demonstrate initiative and sound judgement in handling enquiries from internal and external customers including face to face, phone calls and emails.
Please refer to the and for further information.
OPPORTUNITIES AVAILABLE (for eligible employees)
Besides your salary, you’ll also have access to:
A range of leave to support you with your needs out of work including generous paid parental leave, carers leave and more
Allocated Days Off (ADO) once a month take a paid day off (eligible full-time employees)
- Additional Public Holiday
- Opportunities for extra tax savings through salary packaging
- Novated leasing, lease a car and pay for all running costs out of your pre-taxed salary (eligible fulltime employees)
- Extensive staff support programs available to all staff and families – free confidential and professional assistance for staff and their families
- Fitness passport, and medic-fit gyms at most locations – discounted gym membership that both you and your family can enjoy (eligible employees)
- Health coaching service available to all staff providing individualised support
- Discounted private health insurance
- Career development and growth opportunities
We are looking for candidates with the below experience and capabilities:
- Demonstrated moderate to advanced skills in all Microsoft office applications.
- Ability to exercise judgement and discretion while maintaining confidentiality.
- Good interpersonal and oral communication skills.
- Ability to prioritise tasks and meet strict deadlines.
- Demonstrated ability to produce reports, letters, briefings, and minutes with a high degree of accuracy.
- Sound organisational skills.
- Ability to work cohesively in a team environment.
If this sounds like the role for you, please attach a resume as well as providing answers to the 2 pre-screening questions - we look forward to hearing from you!
Question 1: Describe how you have you ensured you met the customer service expectations as required in your role for an organisation you have worked in? Give an example of a time you anticipated a customer’s needs and were able to impact customer satisfaction. How did you do it and what was the result?
Question 2: Describe a time when you have been involved in a project and your input was critical to the outcome. How did you organise your work to ensure deadlines and the required quality standards were met?
To discuss the position and role description more before you formally apply, confidential enquiries can be made to Megan Smith on:
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Please note: To be eligible for Permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.
Click for information about eligibility lists and Recruitment Pool use
Click for information on our Diversity and Inclusion Statement and COVID-19
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