Job Title:Support Officer
Roster: Monday to Friday
Start Date: April 2024
Length of contract: Initial 6 month contract with extension
Hours per week: 38
Location: Bunbury Regional Office
Pay Rate / Experience: 3 + years experience
Responsibilities:
- Provide a range of administrative support services in accordance with standards and processes to meet the financial and business needs of the region
- Performing administrative work to schedule & conduct training programs
- Coordinating managed mobile telephone and desk telephony fleet including Billing Master Reports
- Produce meeting minutes as directed & manage & track actions arising as required
- Perform regional OSH administration tasks including record management for injury management & workers compensation
- Perform regional office administration tasks including visitor inductions; Id cards / building access; entry logs; conference room facilities & amenities areas; Notice boards
- Coordinate management of Office stationery & general Office equipment including sourcing items (i.e. media ads; stationery; catering; venue hire)
- Managing corporate clothing process
- Provide an acceptance and referral service for general customer enquiries and day to day business operations including, but not limited to; development service enquiries, plumbing enquiries, locating mains, minor cash receipt duties and where relevant and referral to other departments.
- Administer and manage GRANGE accounts which result from general enquiries or are assigned from the customer centre.
- Assist with the provision of financial and water use statistics for reporting and annual budgeting requirements.
- Procure goods and services (including managing petty cash and using a purchasing card).
- Perform Accounts payable, sundry debt collection, purchasing, Diversified revenue & Debt Recovery and other payments (i.e. ex gratia, insurance claims)
- Fleet Management
- Coordinate the undertaking of vehicle repairs, and coordinating and managing fuel purchases
- Coordinate activities associated with managing a pool of vehicles
- Coordinate the Facilities management of office and depots in region Including inspections of offices and depots buildings (not operational asset sites); administering site security (swipe cards; keys) and ensuring adequate site inductions processes are operating
- Responsible for organising general maintenance, service contracts and consumables including coordinating calls out for repairs and servicing.
- Provide ad-hoc local technical assistance for video-conferencing facilities
- Apply Corporation records and document management policy, procedures and work instructions consistently, liaising with Records Service for clarification and guidance.
- Provide on the job training to new staff as required.
- Maintain Regional Office’s Records management processes including repository, retention & disposal in accordance with corporate guideline
- Administer the Corporate Document Management System (CDMS).
- Administers all incoming and outgoing mail requirements.
- Process and distribute incoming and outgoing correspondence, documents and files.
- Provide records and document management advice to local users.
- Schedule own work such that critical activities for the team are completed.
- Ability to learn aspects of other team member roles in order to provide support and relief cover for absences and leave.
Essential Qualifications and Experience:
- Certificate level qualification in a related discipline and experience in providing business and/or administration services within a large multi disciplined service organisation
- Or relevant experience in providing business and/or administration services within a commercially focussed service organisation
Knowledge, Skills & Attributes:
- Knowledge of business administration processes and practices.
- Demonstrated skill in using the MS Office suite of software tools.
- Knowledge of procurement processing using a procurement management system.
- Possessed ability to build and maintain constructive internal working relationships to support delivery of identified business outcomes
- Effective written and verbal communication skills.
- Good conceptual and analytical skills
- Well developed interpersonal and influencing skills.
- Demonstrated ability to participate as a member of a team.
- Demonstrates the values and behaviours that contribute to a constructive, high performance culture.
If interested please apply or send your cv to **************@nesfircroft.com
BH ID 264498
With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.