AddressFT Group is a privately owned, Brisbane based, electrical and air conditioning company, specialising in residential and commercial fit outs, as well as all service work across Brisbane, Gold Coast and the Sunshine Coast.
We are seeking a full-time Administration Assistant to join our friendly team.
If you have a passion for providing exceptional customer service, a friendly telephone manner, a willingness to learn, then we'd love to hear from you!
Responsibilities
- Handling client enquiries via telephone and email
- Communicating with builders and site supervisors
- Scheduling jobs for both domestic and commercial clients
- Reviewing technician notes and actioning accordingly
- Managing all technician paperwork and plans
- Job invoicing
- Assistance with quote preparation
- Ordering parts and equipment, and stock control
- Lodging warranty claims for clients
- Resolving complaints
- Job audits
- Scheduling Apprentice TAFE Bookings etc
- General office and administrative duties as required
Attributes
- Customer focused
- Good time management and organisational skills
- Ability to work autonomously and as part of our team
- Trustworthy and reliable
- Good work ethic
- Reliable and punctual
Qualifications/Requirements
- Previous service industry experience essential
- Experience with Microsoft Office essential
- Experience with Simpro essential
The best resume is a 1-minute selfie video emailed to ****@ftelectrical.com.au. Tell us about yourself, where you live, your past experience, etc.
If you are an Australian resident and interested in this position, please apply with your resume and a brief cover letter.
Only successful applicants will be contacted.
