AddressABOUT THE ROLE
The Administration Coordinator, reporting to the Managing Director, provides leadership and training to the wider administration team and ensures weekly duties are completed in a timely and professional manner.
We are in a busy stage of business growth and there is a key role for a capable, organised person to take responsibility for the day to day delivery of our administration area, as your skills and knowledge develop with a better understanding of the overall business.
KEY RESPONSIBILITIES
- Handling inbound and outbound calls, delivering professional and timely customer service to our clients and other relevant stakeholders.
- Overall responsibility to see that essential daily tasks are completed by yourself and team.
- Managing email inboxes and effectively inputting information into our business databases.
- Implement new systems to increase productivity and efficiency.
- Manage team training and development
- Provide leadership, guidance and support to the admin team team when required.
Previous experience in a customer service-based work environment is essential, as is to have the ability to lead a small team in a respectful and positive manner.
ABOUT THE BUSINESS
Bannister Downs Dairy is a vibrant Western Australian owned and family operated dairy farm and processor, proudly producing the highest quality fresh milk, cream and flavoured milk in Western Australia’s beautiful South West. Our activities begin on-farm with the milking of the cows, and then continue to process and co-ordinate distribution through to our customers.
Our responsibility as a food producer means that we focus on consistency in our systems, safety in operations and a strict food safety system. We have a large number of customers we work with directly and a range of suppliers, most of which are based in WA.
We are underway with some exciting system changes within our day to day core activities in admin and the ability to assist in change processes will be well regarded.
We have a small, busy admin team and in the role of Administration Co-ordinator it will be important that you have the capacity to manage multiple tasks, including urgent customer assistance at times,
Only genuine applicants for employment need apply.
Subject to availability, we may be able to assist with accommodation or a flexible arrangement as part of your employment package.
