Administration Coordinator - Rostering

The Telecommunications service manages telephones and connected platforms (messaging, directory system, etc) underpinning all clinical, support and patient services within a health environment. The SCHHS Telecommunications team currently manages switchboards onsite at Nambour General Hospital (NGH) and Sunshine Coast University Hospital (SCUH) which deliver 24/7 customer service in a demanding environment.Job details Position status Fixed Term Temporary
Position type Full-time
Occupational group Administration
Classification AO4
Workplace Location Sunshine Coast
Job ad reference QLD/SC569999
Closing date 20-Jun-2024
Yearly salary
Fortnightly salary
Total remuneration
Salary Other
Job duration 12 months (1 July 2024 - 30 June 2025)
Contact person Shari Herbert
Contact details 07 3542 5833
Access theThe Telecommunications services manages telephones and connected platforms (messaging, directory system, etc) underpinning all clinical, support and patient services within a health environment. The SCHHS Telecommunications team currently manages switchboards onsite at Nambour General Hospital (NGH) and Sunshine Coast University Hospital (SCUH) which deliver 24/7 customer service in a demanding environment.Sunshine Coast Hospital and Health Service (SCHHS) is in southeast Queensland and extends through the coastal and hinterland areas from Caloundra in the south to Gympie in the north.The SCHHS is a values-based organisation. We are committed to the maintenance of a culture in which we treat our colleagues with respect as we do our patients, consumers and the community. We respect, promote human rights in our decision-making and actions.Key Responsibilities include:

• Manage telecommunications rosters and allocate staff appropriately to cover shifts, including managing emergent and planned leave, prepare and submit payroll and HR forms.
• Supervise Administration Officer (Switchboard Services) staff in the performance of their duties including mandatory training compliance and performance appraisal and development of staff on an annual basis.
• Supervise the day-to-day operations of telecommunications operations including workflow, problem resolution in relation to staff issues, operational issues and difficult calls.
• Liaise with key internal and external stakeholders in the management of issues and support resolution specific to Switchboard Services.

Remuneration value up to $110 852 p.a., comprising salary between $3380.20 - $3724.00 p.f., employer contribution to superannuation (up to 12.75%) and annual leave loading (17.5%) (AO4). Applications will remain current for the duration of the vacancy. Please note: only applications from candidates will be accepted (applications that may result in an agency fee will not be considered).Why work for us?We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance.As a Queensland Health employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases.We are committed to providing a diverse and inclusive workplace for our people and our community. We encourage people of all genders, races, ages and abilities to apply for roles within our Health Service.You can find out more about why it's so great to work at Sunshine Coast here:As a Sunshine Coast Health employee, you will receive competitive remuneration and have access to:

• A wellness program;
• Generous superannuation;
• Flexible work arrangements;
• Career training and development; and
• Salary packaging.

Check out the latest updates here:Further informationWe are committed to building inclusive cultures in the Queensland public sector that respect and promote and .**APPLICANTS ARE TO APPLY ONLINE** The following file types are accepted: .jpg, .gif, .bmp, .png, .rtf, .txt, .doc and docx. Do not upload zipped files, tagged pdfs or protected documents. Click on the "Apply" button to submit your application.DocumentsBefore applying for this vacancy please ensure you read the documents below.Role DescriptionInformation Package for ApplicantsJob search

• Order by
• Keyword

Please use * for wildcard searches. * Search exact phraseCheck to search for the exact phrase. Uncheck to return jobs that contain any of the keywords. * LocationHold down the control (Ctrl) button and use your computer mouse to select multiple options * Occupational groupHold down the control (Ctrl) button and use your computer mouse to select multiple options * Salary (yearly) Leave blank if you are searching for casual jobs

• Minimum
• Maximum
• Total Remuneration Only used for Senior Medical or Executive positions
• Minimum
• Maximum
• Department or organisation
• Position status

Hold down the control (Ctrl) button and use your computer mouse to select multiple options * Position typeHold down the control (Ctrl) button and use your computer mouse to select multiple options * ClassificationHold down the control (Ctrl) button and use your computer mouse to select multiple options * Date advertisedRefine your searchLocation:Occupational group:Keywords: (optional)Log inUsername:Password:( https://smartjobs.qld.gov.au/jobtools/jncustomlogin.JobSeekerToolBoxAction?in_organId=14904&in_send_pwd_button=Send%20Password )Need help? Contact usIf you have any questions about your account or accessing this website, please .Inclusion and diversityWe are committed to building inclusive cultures in the Queensland public sector that respect and promote and , including making any reasonable adjustments to support you through the recruitment process.Graduate portalThis recruitment portal is your gateway to a wide range of graduate program positions on offer in the Queensland Government.