Administration Manager

Key leadership position for an experienced Medical Administrator!

About the Role

An exciting opportunity has arisen for a dynamic professional to join the management team at North West Private Hospital on a permanent full-time basis.

Reporting to the Commercial Manager, the Administration Manager is responsible for providing effective management and direction to all reception and clerical staff, ensuring efficient operation of the front office area and provision of high level administrative and reception services to the Hospital.

Duties will include:

• Provide support, assistance and leadership to staff as required
• Ensure that customer standards of the team are delivered in accordance with required standards
• Ensure all Health Fund checks and eligibility checks are done in an accurate and timely manner, adhering strictly to established policies and procedures
• Ensure efficient document control measures are maintained across the department
• Ensure that the administrative functions support the clinical functions, and all requests for service are undertaken and met in a timely manner

About You

To succeed in this role, you will have exceptional communication skills, coupled with the ability to lead, motivate and support others to achieve results. Your commitment to delivering exceptional customer service in line with our Ramsay Core Values will also be key to your success.

Key Skills and Experience

• Exceptional stakeholder management skills
• Previous experience in a hospital environment
• Experience working with Patient Administration Software (preferably Meditech)
• Knowledge of health fund contracting system
• Demonstrated commercial acumen
• Excellent computer skills (MS Office package)
• Knowledge of Private Health Care System
• Tertiary qualification in health management or related discipline or a proven record of success in managing a complex range of services in a health environment is desirable

Remuneration

A base annual salary ranging from $80k - $90k + superannuation, based on relevant experience and qualifications, exclusive of penalties or allowances.

What’s in it for you?

Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.  

Discounts:  Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental. 

Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.  

Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more. 

The Hospital

The Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 30,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.

Requirements

• Must provide a National Police check conducted within the previous 12 months
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

For enquiries, please contact Jonathan Leijen, Commercial Manager via *******@ramsayhealth.com.au

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com