Administration Office - Receptionist Es1-2

Keysborough College is a multi-campus school with one campus in Keysborough (Acacia Campus) and one in Springvale South (Banksia Campus). Both campuses offer programs for students in years 7-12 with an organisational structure arranged around Junior and Senior sub-schools.

Enrolments in the College stand at around 2100 and are growing.  The College provides a broad range of VCE, VCE-VM and VET subjects for our students across the two campuses. The College also has a significant International Students Program with its own ELC.

Student achievement and engagement is generally above Like School groups and retention is high. Our student population is culturally and linguistically diverse and characterised by families of high SFOE as a result of which the college attracts significant Equity Funding. General Satisfaction with the College, as measured by the Parent Opinion Survey, is consistently high and in 2022 was 84%.

At Keysborough College we promote teaching and learning that is collaborative, technology rich, reflective, purposeful and personalised that prepares students for our rapidly changing world. Our pedagogical model - the Keysborough Learning Framework - is based on Dr Jane Pollock¿s GANAG lesson planning schema. We have a strong emphasis on teaching teams, whether those teams be across subjects within a year level (Years 7-9) or within a subject across year levels (Years 10 -12).

Our values of Respect, Excellence and Diversity are strongly promoted across the college and our College Vision states: Keysborough College is committed to excellence by raising the achievements of all of our students. The school community will provide an environment that enables them to achieve their personal best in each of their intellectual, creative, sporting and social pursuits. Through their voice and leadership, our students will be encouraged to make a difference by being active participants in their community. They will have the ability to succeed independently in life and empowered to achieve their ambitions.

The College has undergone an extensive renewal program with the construction of two Junior Village neighbourhoods, a Senior Village neighbourhood, and a purpose-built STEM Centre on each Campus. Construction or refurbishment of a Food Technology, The Arts and Technology Centre on each campus has also been completed. The final stage has been completed for a new Administration Centre on the Banksia Campus and the refurbishment of the Music area at the Acacia Campus.

SC1    Demonstrated experience and skills in coordinating a specific education support function.

SC2    Demonstrated capacity to supervise the work of other support staff and to develop procedures and guidelines relating to the work area.

SC3    Demonstrated high level oral and written communication skills and possess the technical knowledge and expertise relevant to the position.

SC4    Demonstrated capacity to provide advice and support to management in respect to the work area.

SC5    Demonstrated commitment to professional learning and growth for both self and others.

SC6    Demonstrated ability to actively promote the safety and wellbeing of all students in line with the Child Safety Standards.

This position is fulltime, for 1 year with the potential for ongoing employment. Hours of attendance are Monday to Friday 8:00am ¿ 4:06pm.

We are seeking a proactive and enthusiastic person to join the Keysborough College Administration team. Your role is to work with the team to deliver an excellent support system for the teaching and non-teaching staff, our students, parents and members of the wider school community.

An education support class position at this range will perform tasks that are carried out in accordance with guidelines, accepted practice, and school policy under supervision and direction. This may include coordination of other education support class staff within the work area or educational program.

An education support class position supports the educational services being provided to students but must not include duties of a teacher as defined in clause 2.6.1 of the Education and Training Reform Act 2006 (Vic) or its successor. Supervision of students can be required individually or in groups up to 4 in controlled circumstances and where the responsibility for students remains clearly with a teacher.

Certification and/or qualifications of up to three years can be required at this level (noting that Registered Nurse is not included at this level, the first level for which is Level 1 range 3).

A role at this range may include:

• Specific support tasks to achieve outcomes. Typically, this will involve accountability for a single function, (e.g. ensuring data is properly maintained) or the co-ordination of a work area under the direction of the principal or a manager.
• Assisting teachers, within an educational program, by undertaking specific support tasks or the coordination of the support function.
• Supervised health and wellbeing support tasks, medical intervention support tasks, or other specialised student/teacher support roles (e.g. enrolled nurses performing the role as described in schedule 3). These roles require specific qualifications and/or training, including roles where further training must be undertaken from time to time. The role is for a specific purpose, for which there will be direct accountability as opposed to support roles that are carried out by a range of staff performing routine tasks under direction.
• Technical tasks that require a sound knowledge of basic technical and/or scientific principles that are used to develop and adapt work methods and make judgements where there are clear guidelines and limited options. Routine technical support in libraries, science, and information technology would be typical examples.

An education support class position at this range commencing at the base will initially be limited to undertaking routine tasks that are carried out under close supervision and direction. Work that carries some degree of independence will generally involve a limited number of tasks performed on a regular basis where priorities are clear, procedures are well established, and direction is readily available. Subject to any specific qualification and/or training requirement, an education support class employee employed in this range may be progressively required to undertake coordination, specialised student/teacher support tasks, or technical tasks as experience in the role is gained.

The successful applicant will create a professional and successful first impression to all visitors to the college. The role includes:

• Performing and/or supervising tasks that are carried out in accordance with guidelines, accepted practice and school policy.  This includes working with other education support class staff within the work area or educational program. 
• Have excellent telephone skills, understand the importance of confidentiality and remain professional at all times.
• Provide excellent data entry, word processing and general office skills to support and maintain the focus of Keysborough College ¿ one that enshrines a positive culture of learning.
• Maintain procedures and initiate positive improvements to enhance the smooth running of the school¿s administration area.
• Demonstrate high standards of service excellence.  Work to maintain and enhance relationships within the school community.

RESPONSIBILITIES:

·     As the first point of contact to the school, provide a welcoming and professional environment for all parents, students, staff and visitors.

·     Ensure professional office attire is worn at all times.

·     Answer telephone calls promptly, courteously and efficiently and forward messages in a timely manner.

·     Attend to counter enquiries and acknowledge people waiting for assistance.

·     Ensure correct screening and sign in of visitors, contractors, and volunteer personnel into the college through the sighting and recording of Working with Children check.

·     Provide efficient and effective administrative support to the Principal Class team when required.

·     Communicate in a positive and effective manner with staff, students, parents and the school community.

·     Typing of letters, documents and reports as required. Attention to detail is important.

·     Proficient in the Microsoft Office suite of products.

·     Assist in the smooth operation of school events, such as preparing items/resources for parent evenings, information evenings etc.

·     Proficient with the telephone system, fax and scanners.

·     Maintain staff handbook, phone lists & distribution lists.

·     Provide administrative and backup support to ES staff when required.

·     Formatting and photocopying of booklets for Transition and Student Information Packs including collating the packages.

·     CSEF - prepare and follow up on applications, assisting parents where necessary.

·     Issue keys and fobs, maintaining the relevant registers.

·     Assist parents with Compass parent portal queries and password resets.

·     Export and print address labels from CASES21 for mail outs.

·     Mail merge when required.

·     Order office supplies, stationery, cleaning supplies and refreshments.

·     Manage pre-enrolment enquiry.

·     Maintain photocopiers (i.e.: paper stocks, service bookings etc).

·     Print RED awards certificates by requested deadlines.

·     Any other general duties as directed by the Principal Class Team, Business Manager or Human Resources Manager.

Individuals with the aptitude, experience and/or qualifications to fulfill the specific requirements of the position.

Applicants seeking part-time employment are encouraged to apply for any teaching service position and, if they are the successful candidate, request a reduced time fraction. Such requests will be negotiated on a case-by-case basis and will be subject to the operational requirements of the school.

The Department of Education is committed to the principles of equal opportunity, and diversity and inclusion for all. We value diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for roles within the Department. The Department recognises that the provision of family friendly, supportive, safe and harassment free workplaces is essential to high performance and promotes flexible work, diversity and safety across all schools and Department workplaces. It is our policy to provide reasonable adjustments for persons with a disability (see Workplace adjustment guidelines).

Additional support and advice on the recruitment process is available to Aboriginal and/or Torres Strait Islanders from the Koorie Outcomes Division (KOD) via *******@education.vic.gov.au

Victorian government schools are child safe environments. Our schools actively promote the safety and wellbeing of all students, and all school staff are committed to protecting students from abuse or harm in the school environment, in accordance with their legal obligations including child safe standards. All schools have a Child Safety Code of Conduct consistent with the department's exemplar available at:

 https://www2.education.vic.gov.au/pal/child-safe-standards/policy

The department's employees commit to upholding the department's Values: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership and Human Rights. The department's Values complement each school's own values and underpin the behaviours the community expects of Victorian public sector employees, including those who work in Victorian Government Schools. Information on the department values is available at:

 https://www2.education.vic.gov.au/pal/values-department-vps-school-employees/overview

• All staff employed by the department and schools have access to a broad range of employment conditions and working arrangements.
• Appointment of successful applicants will be made subject to a satisfactory pre-employment conditions check.
• A probationary period may apply during the first year of employment and induction and support programs provided.
• Detailed information on all terms and conditions of employment is available on the Department's Human Resources website at http://www.education.vic.gov.au/hrweb/Pages/default.aspx

Please ensure that your application includes:

• A resume including relevant experience as well as personal details (name, address and contact numbers, business and home)
• A section addressing the selection criteria and the requirements for application under the Who May Apply section
• Names and contact numbers (telephone and email if possible) of two referees who are able to attest to the claims made in your application.

Please note that the selection panel may seek additional referees beyond those you name. Consistent with policy, we shall advise you if we will take this action.

• All staff employed by the Department and schools have access to a broad range of employment conditions and working arrangements.
• Appointment of successful applicants will be made subject to a satisfactory pre-employment conditions check.
• A probationary period may apply during the first year of employment and induction and support programs provided.
• Detailed information on all terms and conditions of employment is available on the Department's Human Resources website at http://www.education.vic.gov.au/hrweb/Pages/default.aspx